DIY Auto Parts Pro: Expert Parts & Service

Advance Auto Parts Inc.; United States; On-site; USD 35,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge, system navigation, and professional service. This full-time role focuses on accurate parts identification, price lookups, and helping customers select appropriate solutions.

You will handle battery installations, testing, and other DIY services, contribute to store goals, and uphold high standards of customer service and store appearance.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability with customer transactions.
• Valid driver's license; ASE certification preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties (opening/closing, safety, task assignment).
• Assist in store inventory processes and back stock.
• Keep store clean and organized.
• Provide DIY services including battery installation and testing.

Skills

Automotive parts knowledge

Sales experience

Customer service

Communication

English proficiency

Education

ASE certification

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge, system navigation, and professional service. This full-time role focuses on accurate parts identification, price lookups, and helping customers select appropriate solutions.

You will handle battery installations, testing, and other DIY services, contribute to store goals, and uphold high standards of customer service and store appearance.