DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY services with expert knowledge of store systems and automotive parts. The role involves assisting DIY customers in-person and by phone, performing battery installs, testing, and other services, and working toward personal and store sales goals.

The position requires strong parts lookup skills, inventory system experience, and a commitment to safety and customer service.

Qualifications

• 3-5 years automotive parts experience or equivalent sales background
• Able to read parts catalogs and use inventory systems
• Valid driver's license; ASE certification preferred but not required

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation and testing
• Maintain high standards of customer service and store appearance
• Perform key holder responsibilities (opening/closing, safety)
• Assist in inventory processes and store cleanliness

Skills

Sales experience

Customer service

Parts lookup

Inventory systems

Mechanical knowledge

ASE knowledge

Education

ASE Certification (preferred)

Tools

POS system

Parts lookup

Microsoft Word

Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY services with expert knowledge of store systems and automotive parts. The role involves assisting DIY customers in-person and by phone, performing battery installs, testing, and other services, and working toward personal and store sales goals.

The position requires strong parts lookup skills, inventory system experience, and a commitment to safety and customer service.