Division Coordinator-Ophthalmology and Dentistry

Nemours Children's Health; Wilmington (DE); On-site; USD 55,000 - 75,000; Full time

Job summary

Nemours Children's Health in Delaware is seeking a Division Coordinator to support the Divisions of Dentistry and Ophthalmology with comprehensive administrative duties, calendar management, and coordination of provider schedules.

You will prepare correspondence and reports, arrange travel, onboarding, and assist leaders with special projects, maintaining trainee records and coordinating academic schedules.

Qualifications

• High School diploma required.
• Minimum 3 years of job-related experience required.
• Experience providing administrative support in a healthcare setting preferred.
• Proficiency with scheduling systems and Microsoft Office applications.

Responsibilities

• Manage clinicians' schedules and administrative calendars.
• Build templates in EPIC and coordinate with templating team.
• Submit call schedules and clinic cancellations (planned and unplanned).
• Coordinate surgical schedules with outlook calendars.
• Support ROP program by tracking and scheduling patients.
• Coordinate academic schedules for providers and trainees.
• Maintain trainee records in New Innovations, National Match Service, and SharePoint.
• Handle inquiries, route calls, and assist providers as needed.

Skills

Administrative support

Scheduling

EPIC system

Travel coordination

Onboarding

Reports

Presentations

PowerPoint

Excel

Education

High School diploma

Tools

EPIC system

SharePoint

New Innovations

National Match Service

Job description

Job Description

The Division Coordinator assists leaders by providing administrative support within the Divisions of Dentistry and Ophthalmology in Delaware Valley. Handles situations requiring knowledge of the overall function of responsibility, the overall organization’s mission, structure, and culture. Acts as central point of contract for other departmental associates on departmental activities. Responds to inquiries and represents the Divisions’ leaders in dealing with both internal customers as well as external contacts. Typical duties may include maintenance of budget records, setting up meetings with agendas, preparation of correspondence, etc. May be assigned special projects.

Essential Functions

• Guide and process all aspects of the clinical and administrative schedules of the providers within the assigned divisions. This includes but is not limited to:
• Building templates in the EPIC system and submitting to the enterprise templating team
• Completing and submitting call schedules for providers
• Submitting clinic cancellations, both planned and unplanned
• Coordinating surgical schedules with outlook schedules
• Supporting ROP program by tracking and scheduling patients
• Coordinating academic schedules for providers and trainees.
• Maintain all trainee record databases, including but not limited to, New Innovations, National Match Service, and SharePoint.
• Manage administrative leader’s schedules with consideration to priorities and time efficiency.
• Handle incoming calls with courtesy, provide assistance and information as needed, page physicians as appropriate for provider-to-provider line.
• Coordinate business travel and process reimbursements including airline reservations, hotels, auto rentals and conference registrations for providers.
• Assist with new provider onboarding, submitting tickets, planning orientation schedules, and ensuring all prerequisites are completed prior to start.
• Prepare correspondence (Word), reports (Excel) and PowerPoint presentations along with occasional project work for Division Chiefs and administrative leaders of the assigned divisions.

Requirements

High School diploma

Minimum 3 Years Of Job-related Experience Required

About Us

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org.