District Tax Center Manager - Lead Teams & Growth

Jackson Hewitt - 3273; Rockford (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt in Rockford, IL is seeking a Multi Store Manager to oversee staffing, productivity, tax prep work and marketing across multiple offices. You will lead seasonal teams and drive revenue while ensuring compliance with company standards.

The role requires strong supervisory experience, knowledge of tax preparation software, and the ability to manage schedules, timecards, and store buildouts. PTIN knowledge is preferred.

Qualifications

• High School Diploma/GED or equivalent related business experience.
• Course of study in management or in tax preparation and/or accounting preferred.
• Two years’ previous management or supervisory experience required.
• Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.
• Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.

Responsibilities

• Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area.
• Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems.
• Reviews and approves work schedules and timecard approvals, monitor time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training.
• Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group.

Skills

Management experience

Recruiting

Performance monitoring

Time management

Education

High School Diploma/GED

Tools

Word

Excel

Tax software

Job description

Jackson Hewitt in Rockford, IL is seeking a Multi Store Manager to oversee staffing, productivity, tax prep work and marketing across multiple offices. You will lead seasonal teams and drive revenue while ensuring compliance with company standards.

The role requires strong supervisory experience, knowledge of tax preparation software, and the ability to manage schedules, timecards, and store buildouts. PTIN knowledge is preferred.