District Store Leader: Drive Growth & Operational Excellence

SpinXpress Laundry; Lubbock (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Discounted laundry services

Flexible scheduling

Team-oriented culture

Job summary

SpinXpress Laundry in Lubbock, TX is seeking a District Team Lead to oversee multiple store locations, drive operational excellence, and cultivate a strong, service-driven culture.

You will recruit and develop store managers, align teams with SpinXpress values, and ensure consistent brand standards across districts while delivering exceptional customer experiences in a fast-paced environment.

Qualifications

• A Bachelor's degree or equivalent work experience is required for this position.
• Previous experience in operations or related fields is essential.
• The ideal candidate should have a strong background in retail, hospitality, or food service.
• Demonstrated leadership and development qualities are a must.
• Problem-solving and critical-thinking skills are crucial for this role.
• Knowledge of basic economics, budgeting, and accounting principles is necessary.
• Proficiency in the Microsoft Windows environment, including Excel, is required.
• The ability to serve as a knowledgeable resource to the management team is essential for providing leadership and direction.

Responsibilities

• Establish a workplace culture aligning with SpinXpress objectives and define the mission, vision, and values of SpinXpress within the Lubbock, TX district.
• Recruit, conduct interviews, select, hire, and nurture an appropriate number of managers and attendants in the Lubbock, TX district.
• Focus on team development to enhance customer satisfaction and operational excellence in the Lubbock, TX district.
• Monitor and predict operational patterns and analysis for the Lubbock, TX district.
• Create procedures complying with HR regulations specific to the Lubbock, TX district.
• Guide, support, and develop staff, including overseeing the onboarding process for new employees in the Lubbock, TX district.
• Encourage staff to take ownership and ensure accountability through consistent feedback in the Lubbock, TX district.
• Lead employees to meet productivity, quality, and goal achievement expectations set by the organization within the Lubbock, TX district.
• Manage employee work schedules, including training, call-ins, and overseeing overtime hours in the Lubbock, TX district.
• Implement and refine processes and protocols to sustain operational excellence (quality, speed, efficiency, and output) continuously within the Lubbock, TX district

Skills

Leadership

Team management

Customer focus

Problem solving

Critical thinking

Education

Bachelor's degree or equivalent work experience

Tools

Microsoft Excel

Job description

SpinXpress Laundry in Lubbock, TX is seeking a District Team Lead to oversee multiple store locations, drive operational excellence, and cultivate a strong, service-driven culture.

You will recruit and develop store managers, align teams with SpinXpress values, and ensure consistent brand standards across districts while delivering exceptional customer experiences in a fast-paced environment.