District Route Operations Manager

Alsco Uniforms; City of Albany (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a District Manager to oversee daily route operations, delivery performance, and customer service. You will lead service teams, coach drivers, and ensure high-quality service across routes. This role reports to the Service Manager and offers competitive compensation with bonus opportunities.

The position requires 3+ years in route operations and 1+ year in leadership, along with a valid driver's license and clean driving record. Travel within the branch area is expected.

Qualifications

• 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
• 1+ years of direct leadership or supervisory experience.
• Strong communication, customer service, and conflict resolution skills.
• Valid driving license and a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older.

Responsibilities

• Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
• Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
• Lead, coach, and develop route drivers and service team members to drive performance and accountability.
• Ensure consistent customers service and respond to escalated customer concerns, service issues, and delivery challenges.
• Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.

Skills

Route ops

Leadership

Communication

Customer service

Conflict resolution

Job description

Alsco Uniforms is seeking a District Manager to oversee daily route operations, delivery performance, and customer service. You will lead service teams, coach drivers, and ensure high-quality service across routes. This role reports to the Service Manager and offers competitive compensation with bonus opportunities.

The position requires 3+ years in route operations and 1+ year in leadership, along with a valid driver's license and clean driving record. Travel within the branch area is expected.