District Route Leader: Drive Execution & People Growth

Alsco; City of Albany (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms seeks a District Manager to oversee daily route operations, delivery performance, and customer service across assigned routes. You will manage route schedules, territory coverage, and workload to maximize productivity while guiding service team members.

You will coach drivers, address escalated service issues, enforce safety policies, and ensure compliance with DOT regulations where applicable.

Qualifications

• 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
• 1+ years of direct leadership or supervisory experience.
• Strong communication, customer service, and conflict resolution skills.

Responsibilities

• Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
• Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
• Lead, coach, and develop route drivers and service team members to drive performance and accountability.
• Ensure consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
• Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.

Skills

Communication

Customer service

Conflict resolution

Job description

Alsco Uniforms seeks a District Manager to oversee daily route operations, delivery performance, and customer service across assigned routes. You will manage route schedules, territory coverage, and workload to maximize productivity while guiding service team members.

You will coach drivers, address escalated service issues, enforce safety policies, and ensure compliance with DOT regulations where applicable.