District Operations Manager: Route & Delivery Excellence

Alsco; Raleigh (NC); Sur place; USD 95 000 - 130 000; Plein temps

Avantages offerts par ce poste

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Résumé du poste

Alsco is seeking a District Manager to oversee daily route operations, delivery performance, and customer service across assigned routes. You will manage schedules, territory coverage, and workload distribution to maximize productivity while guiding route drivers and service teams to high performance and accountability.

The role requires 3+ years in route operations or logistics leadership and 1+ year of direct supervisory experience, plus a valid driver's license and a clean driving record.

Qualifications

• 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
• 1+ years of direct leadership or supervisory experience.
• Strong communication, customer service, and conflict resolution skills.
• Valid driving license and a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older.

Responsabilités

• Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
• Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
• Lead, coach, and develop route drivers and service team members to drive performance and accountability.
• Ensure consistent customers service and respond to escalated customer concerns, service issues, and delivery challenges.
• Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.

Connaissances

Communication

Customer Service

Conflict Resolution

Description du poste

Alsco is seeking a District Manager to oversee daily route operations, delivery performance, and customer service across assigned routes. You will manage schedules, territory coverage, and workload distribution to maximize productivity while guiding route drivers and service teams to high performance and accountability.

The role requires 3+ years in route operations or logistics leadership and 1+ year of direct supervisory experience, plus a valid driver's license and a clean driving record.