District Operations Leader - Multi-Unit Manager (5-8 Stores)

DunkinD - PNR Franchisee Group; Skokie (IL); On-site; USD 80,000 - 105,000; Full time

Job summary

ZippyApp Talentral Corp. is seeking a Multi-Unit Manager to lead operations for 5–8 Dunkin’ Donuts/Baskin Robbins combo locations in the district. You will recruit, onboard, train, and develop managers and crew while upholding brand standards and guest service.

The role oversees budgets, HR functions, and district initiatives, providing coaching, analyzing financials, and coordinating with marketing, finance, and store development to drive performance.

Qualifications

• Experience leading multi-unit restaurant operations.
• Strong budgeting and cost control skills.
• Proven ability to coach and develop management teams.

Responsibilities

• Develops the store management team to deliver exceptional guest service.
• Plans and delegates responsibilities to ensure smooth district operations.
• Reviews district performance and coaches managers to hit goals.
• Develops strategic and operational plans for the work group, managing execution and measuring results.
• Creates district implementation plans to support initiatives and achieve excellence.
• Oversees HR functions including recruiting, hiring, reviews, development.
• Uses tools to monitor communications and district performance.
• Communicates clearly to ensure effective operations at the store and district level.
• Coordinates with external resources for HR, Marketing, Finance, Real Estate, and Store Development.
• Provides coaching on brand standards, sales, and labor and food costs.
• Analyzes financial reports to identify trends and address issues in district performance.

Skills

Store leadership

Budget management

Staff development

Operations planning

Job description

ZippyApp Talentral Corp. is seeking a Multi-Unit Manager to lead operations for 5–8 Dunkin’ Donuts/Baskin Robbins combo locations in the district. You will recruit, onboard, train, and develop managers and crew while upholding brand standards and guest service.

The role oversees budgets, HR functions, and district initiatives, providing coaching, analyzing financials, and coordinating with marketing, finance, and store development to drive performance.