District IT Field Technician - On-site Support & Growth

Young World Physical Education; Gilbert (AZ); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

PTO

holidays

matched retirement through the Arizona

health

life insurance

wellness

professional growth credit

Job summary

Chandler Unified School District is seeking an IT Field Services Technician to install, configure, troubleshoot, and service computer systems and connected devices across Gilbert campuses.

The role requires knowledge of Windows/Apple environments, LAN/WAN basics, and strong problem-solving skills. Travel between sites may be needed; the district emphasizes safety, documentation, and customer service in a public education setting.

Qualifications

• CompTIA A+ or CCNA preferred.
• High school diploma or equivalent plus college-level courses in computer technology, personal computers, operating software, and basic electronics.
• Knowledge of Windows and Apple computers, peripherals, and basic operating principles.
• Working knowledge of LAN/WAN components, usage, and network printing.
• Excellent problem-solving skills.
• Ability to troubleshoot and correct operational problems with hardware and software.
• Ability to analyze difficult and complex operations.
• Valid Arizona driver’s license; travel between sites may be required.
• Ability to communicate and work effectively with staff and the public.
• Knowledge of and adherence to policies, regulations, and rules.
• Strong documentation and communication skills.

Responsibilities

• Diagnose and troubleshoot network, hardware, and software problems with individual user equipment.
• Install, test, and configure new hardware and software systems, peripherals, and equipment.
• Train users in the use of hardware and software.
• Diagnose equipment and printer failures, replace defective components in the field if possible, or return to the shop for repair.
• Maintain accurate records of work processes, work completed, inventory control, and asset management tracking.
• Respond to customer service requests and dispatch.
• Update existing security software on networks and workstations.
• Move, add, and change computer and telephone equipment.
• Perform imaging and installation procedures as outlined by the IT Team and related duties as requested.
• Perform all duties safely and prudently as directed.

Skills

CompTIA A+ / CCNA

HS diploma or equivalent

Windows and Apple computers

LAN/WAN fundamentals

Problem-solving

Troubleshooting hardware/software

Communication with staff and public

Valid Arizona Driver’s license

Documentation and communication

Education

High school diploma or equivalent

College-level courses in computer technology

Job description

Chandler Unified School District is seeking an IT Field Services Technician to install, configure, troubleshoot, and service computer systems and connected devices across Gilbert campuses.

The role requires knowledge of Windows/Apple environments, LAN/WAN basics, and strong problem-solving skills. Travel between sites may be needed; the district emphasizes safety, documentation, and customer service in a public education setting.