IT Operations Director — Education District

Young World Physical Education; Gilbert (AZ); On-site; USD 63,000 - 86,000; Full time

Job summary

Chandler Unified School District in Gilbert, AZ is seeking an Assistant Director of IT to oversee the district’s technology services, secure operations, and IT projects. The role supervises Help Desk, Field Service Technicians, and System Developers to deliver reliable district-wide IT support.

The position requires a Bachelor’s degree or equivalent, 4+ years in system administration, strong SQL, and project management skills.

Qualifications

• Bachelor’s degree preferred or equivalent coursework in a related field.
• Four or more years of experience in system administration.
• Understanding of writing SQL queries and stored procedures.
• Strong project management and analytical skills.
• 2 years of teamwork and collaboration experience preferred.
• Excellent verbal and written communication with attention to detail.
• Understanding of student information and business software.
• Proficiency in Office products and core software loaded onto standard desktops.
• Certifications such as CompTIA, A+, or CCNA preferred.
• Knowledge of computer hardware, including printers, scanners, and peripheral devices.
• Valid Arizona Driver’s License with ability to travel between sites.
• Ability to obtain an Arizona Fingerprint Clearance Card.
• Knowledge of and adherence to all policies, regulations, and rules.

Responsibilities

• Supervise Help Desk, Field Service Technicians, and/or System Developers to ensure timely technical support.
• Troubleshoot and resolve hardware, software, and network issues as needed.
• Manage user requests by analyzing problems and providing solutions.
• Monitor and improve processes, including documentation and user training.
• Develop reports on service requests, system performance, and trends, with recommendations.
• Train staff on support procedures and standards.
• Plan, organize, and direct Field Service Technicians and projects.
• Oversee database administration, application support, and system integrations.
• Supervise installation, configuration, testing, and maintenance of IT assets.
• Support enterprise systems development and deployment district-wide.
• Safeguard IT assets with disaster recovery and information security measures.
• Develop and enforce coding, testing, and documentation standards.
• Provide leadership and coaching for staff development.
• Lead technology planning, software acquisitions, and system improvements.
• Collaborate with user groups to align IT resources with district needs.

Skills

SQL queries

Project management

Analytical skills

Verbal and written communication

Teamwork and collaboration

Office software

IT security awareness

Education

Bachelor's degree or equivalent

Certifications such as CompTIA, A+, CCNA (preferred)

Job description

Chandler Unified School District in Gilbert, AZ is seeking an Assistant Director of IT to oversee the district’s technology services, secure operations, and IT projects. The role supervises Help Desk, Field Service Technicians, and System Developers to deliver reliable district-wide IT support.

The position requires a Bachelor’s degree or equivalent, 4+ years in system administration, strong SQL, and project management skills.