IT Field Services Technician
Young World Physical Education
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Benefits offered by this job
Job summary
Chandler Unified School District is seeking an IT Field Services Technician to install, configure, troubleshoot, and service computer systems and connected devices across Gilbert campuses.
The role requires knowledge of Windows/Apple environments, LAN/WAN basics, and strong problem-solving skills. Travel between sites may be needed; the district emphasizes safety, documentation, and customer service in a public education setting.
Qualifications
- CompTIA A+ or CCNA preferred.
- High school diploma or equivalent plus college-level courses in computer technology, personal computers, operating software, and basic electronics.
- Knowledge of Windows and Apple computers, peripherals, and basic operating principles.
- Working knowledge of LAN/WAN components, usage, and network printing.
- Excellent problem-solving skills.
- Ability to troubleshoot and correct operational problems with hardware and software.
- Ability to analyze difficult and complex operations.
- Valid Arizona driver’s license; travel between sites may be required.
- Ability to communicate and work effectively with staff and the public.
- Knowledge of and adherence to policies, regulations, and rules.
- Strong documentation and communication skills.
Responsibilities
- Diagnose and troubleshoot network, hardware, and software problems with individual user equipment.
- Install, test, and configure new hardware and software systems, peripherals, and equipment.
- Train users in the use of hardware and software.
- Diagnose equipment and printer failures, replace defective components in the field if possible, or return to the shop for repair.
- Maintain accurate records of work processes, work completed, inventory control, and asset management tracking.
- Respond to customer service requests and dispatch.
- Update existing security software on networks and workstations.
- Move, add, and change computer and telephone equipment.
- Perform imaging and installation procedures as outlined by the IT Team and related duties as requested.
- Perform all duties safely and prudently as directed.
Skills
Education
Job description
Chandler USD 80 PERRY TECH CENTER - Gilbert, Arizona Open in Google Maps
This job is also posted in Chandler USD 80
Starting Date: Immediately
Niche.com names Chandler Unified School District as Best School District in AZ 2026
AZ Big Media’s Ranking Arizona names Chandler Unified School District #1 School District in 2026
Employment Type: Full-time
Min entry: $24.17/hour
Calendar: 2611H FULL TIME (12 MONTH) 237work days,24paid holidays, 261 total paid days
- PTO
- holidays
- matched retirement through the Arizona State Retirement System
- health
- life insurance
- wellness
- professional growth credit
Performance Pay: Available annually
New Hire Experience: 1% for two or more years of full time like experience and an additional 1% per year not to exceed the maximum hiring range of 5%.
New Hire Education: 1% of hourly rate for a college degree in a similar field, combined with work experience credit not to exceed the maximum hiring range of 5%.
Job Goal: Install, configure, troubleshoot, and service computer systems and connected devices usingprocesses that comply with district standards and security policies.
- CompTIA, A+, or CCNA certification is preferred
- High school diploma or equivalent plus college-level courses in computer technology, personal computers, operating software, and basic electronics
- Knowledge and understanding of computers (Windows and Apple), related peripherals, and basic operating principles
- Working knowledge of LAN/WAN components, usage, basic operating principles, and network printing
- Excellent problem-solving skills
- Ability to troubleshoot and correct operational problems involved with computer hardware and software
- Ability to analyze difficult and complex operations
- Valid Arizona Driver’s license: may need a personal vehicle to travel between sites
- Ability to communicate and work effectively with staff and the public
- Knowledge of and adherence to all policies, regulations, and rules
- Strong documentation and communication skills
- Diagnose and troubleshoot network, hardware, and software problems with individual user equipment
- Install, test, and configure new hardware and software systems, peripherals, and equipment
- Train users in the use of hardware and software
- Diagnose equipment and printer failures, replace defective components in the field if possible, or return to the shop for repair, install loaner equipment, return, and reinstall repaired equipment.
- Maintain accurate records of work processes, work completed, inventory control, and asset management tracking.
- Respond to customer service requests and dispatch
- Update existing security software on networks and workstations
- Move, add, and change computer and telephone equipment
- Perform imaging and installation procedures as outlined by the IT Team and related duties as requested
- Perform all duties safely and prudently as directed
- Excellencein all we do. No matter how large or small, we value excellence in all parts of this organization. Excellence is a value, a quality, and our most important product.
- Equityand fairness in all things. Education is the great leveler, and we intend for all our students, staff, and patrons to have the opportunity, tools, and ability to succeed and excel.
- Collaborationis an effective decision-making model as well as an effective morale-enhancing model.
- Integrityis simply non-negotiable. Honesty, integrity, and reliability are the foundations of our organization.
- Efficiencyis the essence of being a good steward of public trust. Our community supports us because we continually demonstrate our ability to produce the very best by carefully using the resources available.
- Promote positive interactions with colleagues
- Promote positive interactions with students, parents, and community members
- Be responsible, reliable, and punctual
- Be flexible and adaptable to change
- Positively accept direction
- Direct constructive criticism toward improving the district
- Exercise positive problem-solving behavior and conflict resolution skills
- Adhere to the dress code appropriate to the site and job
- Share sensitive student and staff information on a need-to-know basis
- Be a positive role model for students
- Adhere to District and school rules and procedures
- Required physical actions include stooping, kneeling, crouching, standing, walking, sitting, finger or manual dexterity, repetitive finger motion, speaking, hearing, seeing (with correction), and focusing ability.
- Mobility and lifting require employees to stand and walk constantly on various floor surfaces. They must be able to use a push/pull force of up to 50 pounds for machines and lift items up to 30 pounds. Items over 50 pounds require a second staff member to assist.
- Occasional tasks may require an employee to climb ladders for cleaning or maintenance.
- Environmental exposures may include travel, fumes, odors, chemicals, bloodborne pathogens, workspace restrictions, and loud noises.
- The physical demands described are representative of those an employee must meet to successfully perform the essential job functions.
- Reasonable accommodations may be made for individuals with disabilities.
Note: The above job description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the business needs of the department.
Updated 10/6/25
Position Type: Full-Time
Salary: $24.17 Per Hour
- Citizenship, residency or work visa required
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