District Installation & Service Manager

ADT Security Services; Denver (CO); On-site; USD 59,000 - 110,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company match

Disability coverage

Life insurance

Paid time off

6 paid holidays

Job summary

ADT Installation Team Manager in Denver, CO leads the installation and service workforce across a designated district. You plan, coordinate and optimize field activities, ensuring timely, quality installations and high customer satisfaction while aligning with corporate service standards.

You will recruit, coach and motivate installers, track performance, and drive profitability alongside the General Manager.

Qualifications

• Associate degree or equivalent related experience.
• 3 to 5 years related industry experience with a high volume, high impact operation.
• Experience calculating economic impact or offerings on a customers’ business; experience building value cases for customers
• Background should include the ability to successfully handle multiple challenges, prioritize responsibilities, and effectively lead a team.

Responsibilities

• Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills.
• Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets.
• Works with General Manager to meet profitability goals
• Conducts meetings on a monthly/quarterly basis.
• Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising.
• Assists sales force by developing low installation costs and suggesting proper and varied applications of systems.
• Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service.
• Ensures consistency of field installation and service activities.
• Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention.
• Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques.
• Tracks and records daily/monthly/quarterly installation/service activity to include individual installers’ efforts and results

Skills

Solid business skills

Strategic thinking

Management skills

Communication skills

Windows skills

Education

Associate degree or equivalent

Job description

ADT Installation Team Manager in Denver, CO leads the installation and service workforce across a designated district. You plan, coordinate and optimize field activities, ensuring timely, quality installations and high customer satisfaction while aligning with corporate service standards.

You will recruit, coach and motivate installers, track performance, and drive profitability alongside the General Manager.