District Install Operations Leader

The Home Depot; Idaho Falls (ID); On-site; USD 90,000 - 150,000; Full time

Job summary

The Home Depot is seeking a District Installation Manager (DIM) to lead a team of associates across the life cycle of installed jobs, from pre-inspection to post-sale. The DIM drives a high‑quality customer experience by enforcing installation standards, training, and timely communication with customers.

Responsibilities include leading the field install team, coordinating with sales partners, and supervising job flow, inspections, and service orders to ensure timely completions and customer

Qualifications

• Bachelor's degree or equivalent in a related field.
• Experience in construction/home improvement industry.
• Experience managing residential home improvement install projects.
• Strong time management and organizational skills.

Responsibilities

• Drive a positive customer experience by ensuring installation processes are followed and teams are trained and responsive to customer needs.
• Lead the install field team, including hiring, goal setting, performance management, and cross‑functional collaboration with sales and partners.
• Oversee data, reporting, and workflows to meet cycle time, customer satisfaction, and margin targets; manage inspections and service tasks.

Skills

Customer experience

Leadership

Operations

Collaboration

Education

Bachelor's degree or equivalent

Job description

The Home Depot is seeking a District Installation Manager (DIM) to lead a team of associates across the life cycle of installed jobs, from pre-inspection to post-sale. The DIM drives a high‑quality customer experience by enforcing installation standards, training, and timely communication with customers.

Responsibilities include leading the field install team, coordinating with sales partners, and supervising job flow, inspections, and service orders to ensure timely completions and customer