District Branch Manager — Growth, People & Operations

Terminix; Columbus (OH); On-site; USD 93,000 - 135,000; Full time

Job summary

Terminix in Columbus, Ohio, is seeking a Branch Manager to guide the district, develop the management team, and deliver legendary customer experiences while driving growth, productivity, and profitability across the branch.

The role requires interviewing and selecting staff, planning and delegating responsibilities, analyzing financial reports, traveling as needed, and maintaining licenses. A bachelor’s degree and a strong customer-experience mindset are essential.

Qualifications

• Bachelor’s Degree or equivalent combination of experience, education, and training
• At least five to seven years Branch Manager or equivalent level position
• Strong attention to detail with a background in management, sales, training, relationship development, and/or excellent customer experience
• Experience analyzing financial reports in a complex, fast-paced environment
• Successful background managing in pest control industry a plus
• Available to travel as well as participate in a rotating on-call schedule for off-hours and weekends
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
• Must pass pre-employment background screen
• Valid driver’s license/clean driving record

Responsibilities

• Develop the management team to achieve growth, productivity, and profitability goals of the Branch as well as deliver legendary customer experiences
• Interview job applicants and select top candidates as well as monitor staffing needs
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the Branch
• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives
• Review environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals
• Play a supporting and auditing role with operations, sales, and office leadership positions

Skills

Leadership

Staffing & Recruiting

Customer experience

Financial analysis

Communication

Travel flexibility

Education

Bachelor’s Degree or equivalent

Job description

Terminix in Columbus, Ohio, is seeking a Branch Manager to guide the district, develop the management team, and deliver legendary customer experiences while driving growth, productivity, and profitability across the branch.

The role requires interviewing and selecting staff, planning and delegating responsibilities, analyzing financial reports, traveling as needed, and maintaining licenses. A bachelor’s degree and a strong customer-experience mindset are essential.