District Branch Manager: Lead Growth & Service Excellence

Rentokil North America; Columbus (OH); On-site; USD 93,000 - 135,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, Vis,

401(k) with company matching

Paid vacation days

Paid holidays & floating holidays

Tuition reimbursement (FT)

Job summary

Rentokil North America is seeking a Branch Manager to lead district operations, build a strong management team, and drive growth, productivity, and profitability. The role emphasizes coaching, staff development, and delivering legendary customer experiences.

The ideal candidate will have 5–7 years in branch management, strong financial acumen, and a background in customer service. Travel and on-call duties are required in a fast-paced pest-control environment.

Qualifications

• Bachelor's Degree or equivalent combination of experience, education, and training.
• 5–7 years Branch Manager or equivalent level experience.
• Strong attention to detail with a background in management, sales, training, relationship development, and/or excellent customer experience.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Successful background managing in pest control industry a plus.
• Available to travel and participate in a rotating on-call schedule for off-hours and weekends.
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations.
• Must pass pre-employment background screen.
• Valid driver's license/clean driving record.

Responsibilities

• Develop the management team to achieve growth, productivity, and profitability goals and deliver legendary customer experiences.
• Interview job applicants and select top candidates and monitor staffing needs.
• Plan, identify, communicate, and delegate key responsibilities to operations and service management for smooth branch operations.
• Drive implementation of programs by motivating and supporting the district management to execute action plans.
• Review environments and key business indicators to identify problems and coach teams to improve performance.
• Play a supporting and auditing role with operations, sales, and office leadership.

Skills

Attention to detail

Management experience

Sales experience

Training experience

Relationship development

Customer experience

Education

Bachelor's degree or equivalent

Job description

Rentokil North America is seeking a Branch Manager to lead district operations, build a strong management team, and drive growth, productivity, and profitability. The role emphasizes coaching, staff development, and delivering legendary customer experiences.

The ideal candidate will have 5–7 years in branch management, strong financial acumen, and a background in customer service. Travel and on-call duties are required in a fast-paced pest-control environment.