Distribution Warehouse Operations

Keywords Studios; Indianapolis (IN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) with employer matching

Job summary

Keywords Studios is seeking an experienced operations professional for the DWO team in Indianapolis, IN. You will assist with inbound/outbound processing of clinical trial finished goods at the K401 Distribution Warehouse, ensuring compliance and timely delivery to clinical sites.

You will help write procedures, manage documentation, and support continuous improvement initiatives. The role emphasizes collaboration with Quality, Engineering, and Distribution Support Services, as well as

Qualifications

• Bachelor's degree in Business, Supply Chain, Pharmaceutical Sciences, or related field required.
• Minimum 5 years of GMP environment experience—pharmaceutical preferred.
• Attention to detail across multiple projects.
• Excellent interpersonal and networking skills; able to work cross-functionally.

Responsibilities

• Assist operators with receiving, inventory, shipping, stickering, supply management, destruction, and special projects of clinical trial finished goods.
• Write, review, and manage K401 procedures, tools, trainings, and related documentation.
• Support adherence to policy, procedure, and business plan to meet performance objectives.
• Ensure compliance with local regulatory laws and policies.
• Support quality documentation in QualityDocs (Deviations, Change Controls, SCARs).
• Collaborate with internal & external stakeholders to resolve shipment issues and ensure timely delivery.

Skills

Pharma distribution

Logistics

Warehouse ops

Import/Export

Temperature-controlled

GMP experience

Interpersonal skills

Education

Bachelor's degree in Business

Bachelor's degree in Supply Chain

Bachelor's degree in Pharmaceutical Sciences

Tools

Microsoft Word

Excel

SAP

Inventory management applications

Transportation systems

WMS

Job description

Work Location: Indianapolis, IN (onsite)

Work Hours: Monday - Friday, 8:00 am - 5:00 pm EST

Overtime: Occasional

Keywords Studios is hiring for our pharmaceutical client for the Distribution Warehouse Operations (DWO) team. This role focuses on tendering critical clinical trial finished goods through the K401 Distribution Hub to domestic & international clinical sites, depots, & hubs.

This team works & relies on each other to thrive, encouraging genuine collaboration on all projects.

The role will also serve as a key operational resource for K401 leadership, associates, & operators, assisting with inbound & outbound processing of clinical trial finished goods while maintaining strict compliance with quality & regulatory standards.

Daily Responsibilities:

• Assist operators day-to-day through the completion of receiving, inventory, shipping, stickering, supply management, destruction, & special projects of clinical trial finished goods at the K401 CT Distribution Warehouse.
• Assist in writing, reviewing, & managing K401 procedures, tools, trainings, & related documentation.
• Proactively support assigned elements of K401 decisions guided by policy, procedure, & business plan to positively impact the team's ability to meet performance objectives.
• Understand & promote adherence to all local compliance & regulatory laws & policies.
• Support quality documentation activities in QualityDocs, including but not limited to Deviations, Change Controls, Supplier Corrective Action Requests (SCARs), & other quality records as required.
• Collaborate with internal & external stakeholders to resolve shipment issues & ensure timely delivery to clinical sites.
• Communicate proactively with cross-functional partners including Quality, Engineering, & Distribution Support Services.
• Support continuous improvement initiatives & elevate operational issues to K401 leadership as appropriate.
• Collaborate with IT & cross-functional partners on automation, artificial intelligence, & continuous improvement projects aimed at enhancing warehouse operations, efficiency, & data management capabilities.
• Gather, track, & report operational KPIs & metrics including but not limited to shipment accuracy, cycle times, inventory levels, & on-time delivery performance to support data-driven decision making & team performance objectives.

Education Requirement:

Bachelor's degree (BS) in Business, Supply Chain, Pharmaceutical Sciences, or a related field required.

Experience Requirements

• Skills & technical knowledge of pharmaceutical distribution, logistics, warehouse operations, Import/Export, & pharmaceutical temperature-controlled supply chain.
• Minimum 5 years of previous GMP environment experience - preferably pharmaceutical but similar experience is acceptable
• Natural attention to details while working on multiple projects
• Excellent interpersonal & networking skills. - This role communicates with multiple teams on site so having an ability to work in a collaborative team environment is essential
• Ability to work, lead, & train effectively in a positive, tight team environment
• Proven ability to manage & improve processes.

Preferred Experience:

• Previous experience operating powered industrial trucks.
• Strong computer skills including Microsoft Word, Excel, SAP, Inventory Management Applications, Transportation Systems, & Warehouse Management Systems.

Keywords provides all its contingent workforce with:

• Medical, dental & vision benefits
• Paid time off (including sick & select holidays)
• 401(k) enrollment with 3% employer matching

We are an equal opportunity employer & all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

Role Information: EN

Studio: Keywords Studios

Location: Indianapolis, IN

Area of Work: DWO

Service: Distribution

Employment Type: Contractor

Working Pattern: Full Time

This Organization Participates in E-Verify

Keywords Studios is committed to fair & ethical hiring practices. We expect candidates to conduct themselves with honesty & to participate in all applications and interviews independently, presenting their own knowledge & experience. Candidates should refrain from using AI assistance or third-party tools or services that could influence, capture, or otherwise interfere with the authenticity of the assessment process.