Distribution Ops Lead — KPI-Driven with 3PL

Expeditors International; Addison, Northern (TX, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid vacation

Holidays

Full-time

Job summary

Expeditors International is seeking a Distribution Operations Manager to define and manage business process and technology roadmaps on-site at the customer location. You will lead change management, provide coaching, and ensure a customer-focused approach within the Expeditors culture, overseeing multiple on-site processes and delivering tasks within timeline requirements.

You will review inventory and logistics impacts, develop mitigations, and partner with 3PLs to optimize operations.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 3–5+ years of supply chain or logistics experience.
• Ability to define, develop, and document business processes.
• Strong communication and relationship-building skills.
• Experience with PDCA or other continuous-improvement frameworks.

Responsibilities

• Be the single point of contact to manage all DFW Operations exceptions & Operational Reporting.
• Manage and monitor KPIs (OTIF, dock-to-stock, inventory accuracy, ticket SLAs, metrics, cost savings) and support process improvements.
• Oversee day-to-day warehouse operations in a 1.2M+ sq. ft. facility.
• Drive alignment and prioritization of initiatives in a fast-paced environment with many interdependencies.
• Work closely with 3PL partners and internal teams to improve on-site and off-site processes.
• Coordinate with hubs, spokes, and transportation to support stable flow and capacity; travel 10–20%.

Skills

KPI management

Data analysis

Excel

Project management

Communication

Customer service

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Excel

Microsoft Project

Google Workspace

BI tools

Job description

Expeditors International is seeking a Distribution Operations Manager to define and manage business process and technology roadmaps on-site at the customer location. You will lead change management, provide coaching, and ensure a customer-focused approach within the Expeditors culture, overseeing multiple on-site processes and delivering tasks within timeline requirements.

You will review inventory and logistics impacts, develop mitigations, and partner with 3PLs to optimize operations.