Distribution Manager: Operations, Safety & Growth

Total Filtration Services, Inc.; Jeffersonville (IN); On-site; USD 70,000 - 95,000; Full time

Job summary

Total Filtration Services, Inc. is the largest full-line distributor of filtration products and services in North America, with 13 stocking branch locations across the United States.

This role leads branch operations, safety, shipping, inventory control, and staff development to meet KPIs and budgets while delivering high-quality customer service. You will coordinate with ERP systems, manage daily warehouse activities, and collaborate with the Regional Distribution Manager to uphold OSHA

Qualifications

• Solid managerial skillset to ensure expectations are set and managed effectively.
• Proven ability to develop, lead and hold a team of employees accountable.
• Excellent oral and written communication skills utilizing the English language.
• Good attention to detail with solid follow-up skills.
• Strong organizational skills with the ability to prioritize effectively and work under pressure while maintaining accuracy and meeting deadlines.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Knowledge of OSHA requirements.
• Must be able to operate MHE and achieve certification.

Responsibilities

• Responsible for branch safety; expected to create and maintain and zero accident/incident environment.
• Meet and exceed operational key performance indicators (KPIs) and company financial objectives.
• Maintain a full understanding and utilization of company ERP system; use to create daily/weekly/monthly shipping plans and execute.
• Ensures operational expenses are approved and managed effectively and within budgets; order supplies and create expense reports as needed.
• Manage daily branch warehouse activities including receiving, shipping, freight, and routing of delivery vehicles as needed.
• Communicates issues and successes effectively to Regional Distribution Manager.
• Manages all aspects of the building facility, including the monthly walkthroughs, reporting non-conformances, working with local landlord and supervisor to ensure building requirements are being met and maintained.
• Ensure facility is maintained per OSHA guidelines, company procedures and organization/sanitation expectations.
• Oversees the production process to ensure special size filters are made within established inventory guidelines and documented production processes while ensuring customer expectations are met.
• Manages the Inventory Control process, including stock replenishment and customer returns; conducts cycle counts and physical inventories as scheduled.
• Manages the Shipping & Receiving process within company ERP system. Regularly reviews freight billing and takes appropriate and timely actions to rectify errors and variances.
• Ensures staff is fully trained to utilize appropriate shipping methods and carriers to minimize cost.
• Processes walk-in customer orders and fulfillment.
• Responds to all external and internal customer requirements in an appropriate and timely manner ensuring that customer service is a top priority; interacts with all departments of the company and other branch locations.
• Manages the requirements of the current quality system, including ensuring compliance with documented Standard Operating Procedures, policies and processes.
• Builds a culture of safety within the branch, ensuring that it is a priority for employees. Ensures that employees understand the company’s expectations related to safety and enforces all related policies, procedures, and programs. Ensures all employees complete initial, ongoing and remedial safety training.
• Ensures that staff always demonstrates a "Customer First" mentality with both external and internal customers in pursuit of World Class customer service.
• Manages daily activities, schedules, and productivity of staff ensuring expectations are clearly communicated.
• Effectively recruits and hires all direct reports within budgeted headcount guidelines and procedures.
• Completes honest and effective performance reviews for all direct reports, identifying appropriate and challenging goals for each.
• Ensures that all direct reports have the appropriate skills and resources to be effective in their roles, including monitoring the need for initial, ongoing and remedial training.
• Addresses personnel behavior and non-compliance issues directly and immediately, utilizing the various performance management tools available, involving HR as required.
• Utilizes resources, such as Kronos, to effectively manage hours worked, overtime, PTO requests, etc.

Skills

Managerial skills

Team leadership

Communication in English

Attention to detail

Organizational skills

OSHA knowledge

MHE operation certification

Tools

MS Office (Outlook, Word, Excel)

ERP software

Job description

Total Filtration Services, Inc. is the largest full-line distributor of filtration products and services in North America, with 13 stocking branch locations across the United States.

This role leads branch operations, safety, shipping, inventory control, and staff development to meet KPIs and budgets while delivering high-quality customer service. You will coordinate with ERP systems, manage daily warehouse activities, and collaborate with the Regional Distribution Manager to uphold OSHA