Distribution & Fulfillment Operations Manager

Leaf Home; Hudson (OH); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Industry-leading compensation package

Health benefits after 60 days

Company 401(k) match

Paid parental leave

Wellbeing programs

Job summary

Leaf Home seeks a Manager of Distribution and Fulfillment to lead the North American distribution network and company-owned centers, oversee 3PLs, and drive on-time material availability across the network.

You will develop KPIs, standard operating procedures, and safety programs while coaching cross-functional teams to optimize inventory, cycle times, and service levels in a fast-paced environment.

Qualifications

• 5+ years in distribution, warehousing, or logistics management at large networks.
• Proven ability to lead cross-functional teams across multiple sites.
• Experience implementing SOPs, process improvements, and operational controls.
• Experience managing 3PL providers and vendor relationships.
• Strong knowledge of warehouse operations, KPI tracking, and safety.
• Experience with WMS/ERP and inventory management software.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and stakeholder influence.

Responsibilities

• Lead distribution and fulfillment operations across the North American network, establishing SOPs and controls.
• Develop and monitor KPIs, dashboards, and performance metrics to improve accuracy, cycle time, and service levels.
• Drive Lean initiatives to optimize picking, packing, shipping, and inventory replenishment.
• Manage warehouses and 3PLs, including facilities, equipment, and safety programs.
• Lead vendor relationships, SLAs, performance reviews, and cost competitiveness.
• Develop team capabilities through training and coaching; assess risks and safety considerations.

Skills

Distribution operations

Team leadership

SOP development

3PL management

WMS/ERP systems

Process improvement

Safety compliance

Communication

Tools

WMS

ERP systems

Job description

Leaf Home seeks a Manager of Distribution and Fulfillment to lead the North American distribution network and company-owned centers, oversee 3PLs, and drive on-time material availability across the network.

You will develop KPIs, standard operating procedures, and safety programs while coaching cross-functional teams to optimize inventory, cycle times, and service levels in a fast-paced environment.