Distribution Center Operations Supervisor

Ross Stores, Inc.; Moreno Valley (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Ross Stores, Inc. in Moreno Valley, CA is seeking a hands-on supervisor to lead hourly Associates and temporary workers, manage schedules, ensure safety, and uphold company policies while driving quality and service in our stores.

You will organize daily workflows, train and coach staff using MAP performance processes, conduct huddles, and maintain accurate records, with a focus on teamwork and issue-free operations.

Qualifications

• Demonstrated strong written and verbal communication skills, along with effective organizational and prioritization abilities.
• Excellent interpersonal skills, with the ability to collaborate effectively across multiple shifts and departments.

Responsibilities

• Manages an hourly team to ensure the timely and accurate processing and distribution of merchandise to stores.
• Uses the MAP (Managing Associate Performance) process to train, assess, motivate, coach, and evaluate associates across all job functions using established methods and standards.
• Ensures the rapid and accurate movement and processing of merchandise through engineered methods and operational standards.
• Organizes and prioritizes daily work orders and staffing requirements to achieve production goals.
• Responsible for the accuracy and quality of work performed by all assigned Ross and temporary associates.
• Creates and maintains an effective team culture that recognizes individual and team performance while fostering a positive, issue-free work environment.
• Establishes and maintains strong working relationships with Area Supervisors, DC Merchandise Managers, and Human Resources.
• Conducts daily huddle meetings to communicate key updates, priorities, and operational objectives.
• Facilitates associate training and meetings on topics including safety, human resources, new process orientation, and other business-related subjects as needed.
• Enforces company policies and safety regulations, providing appropriate corrective and recognition-based actions to promote safe work behaviors.
• Conducts performance-related disciplinary meetings in compliance with company policies and procedures, including managing the separation process for terminated associates.
• Manages all administrative tasks and functions within the assigned area.
• Conducts applicant interviews and makes hiring recommendations or decisions.
• Prepares associate performance evaluations and administers reviews with support from the DC Merchandise Manager.
• Maintains required documentation, including time records and production/CP2 records.
• Assists merchandise processors with paperwork, ticketing issues, and order troubleshooting.
• Provides the DC Merchandise Manager with updates on production planning, operational needs, and area-specific issues.
• Performs miscellaneous duties and responsibilities.
• Participates in and supports special projects as assigned.
• Attends and assists with planning team-related events and activities.

Skills

Leadership

Communication

Planning & Organizing

Drives Results

Team Collaboration

Adaptability

Coaching & Training

Education

BS degree or two years supervisory experience in a production or merchandising function (preferred)

Job description

Ross Stores, Inc. in Moreno Valley, CA is seeking a hands-on supervisor to lead hourly Associates and temporary workers, manage schedules, ensure safety, and uphold company policies while driving quality and service in our stores.

You will organize daily workflows, train and coach staff using MAP performance processes, conduct huddles, and maintain accurate records, with a focus on teamwork and issue-free operations.