Distribution Center Operations Lead

Ross Stores; Fort Mill (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

Ross Stores is seeking a Distribution Center supervisor to oversee production and distribution activities across assigned areas. You will manage DC staff, ensure shipment accuracy, and drive productivity while maintaining a positive associate relations environment.

The role emphasizes coordinating with supervisors, coaching teams, and ensuring adherence to company guidelines in a demanding warehouse setting. Travel is limited, and in-office presence is required.

Qualifications

• Strong communications skills (oral and written).
• Minimum of 5–8 years management experience in a similar retail production/distribution environment.
• Strong planning and organizational skills are necessary.
• Excellent interpersonal skills are required.
• Bilingual preferred.

Responsibilities

• Direct staff to ensure timely and accurate processing and distribution of merchandise to stores.
• Maintain accuracy and integrity of production records and reports.
• Set area objectives and coach Area Supervisors to achieve productivity goals.
• Troubleshoot day-to-day problems and plan long-term resolutions.
• Provide operational guidance to organize daily work and staffing to meet goals.
• Develop a team culture with emphasis on performance and a conflict-free environment.

Skills

Management experience

Communication

Planning & organizing

Interpersonal skills

Bilingual

Deadline/pressure management

Job description

Ross Stores is seeking a Distribution Center supervisor to oversee production and distribution activities across assigned areas. You will manage DC staff, ensure shipment accuracy, and drive productivity while maintaining a positive associate relations environment.

The role emphasizes coordinating with supervisors, coaching teams, and ensuring adherence to company guidelines in a demanding warehouse setting. Travel is limited, and in-office presence is required.