- Work in the receiving office or yard shack, tracking and checking in drivers and trailers
- Performs a variety of clerical duties such as filing, record keeping, and copying
- Partners with engagement team to order food and supplies for associate events
- Maintains and replenishes office supplies
- Conducts information retrieval and data entry, including manually entering productivity hours for PM reporting
- Compiles, organizes, and maintains records of business transactions
- Maintains moderately complex indexes and files
- Answers phones and takes messages
- Gathers information from accounts, applications, or spreadsheets and transfers into a standard format or database
- Prepares source data for computer entry by compiling, sorting, and verifying information.
- Monitors and maintains customer service email account and special request tracking
- Audits home delivery proposed charges
- Contacts customers prior to their booked date and closes order once picked up
- Handles escalated customer service issue resolutions
Requirements
- Experience in a clerical position and/or Administrative Support preferred
- High School Diploma, GED, equivalent vocational training, or associate's degree
- Proficient at typing and basic computer operation
- Intermediate English Language proficiency
- Good communication skills both verbal and written
- Clerical, word processing, and office skills
- High attention to detail
- Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals
Core Competencies
Demonstrates strong clerical and administrative support capabilities, including data entry, record keeping, and customer service management. Proficient in maintaining office supplies and ensuring effective communication within the team.
Highest-signal resume keywords
- Clerical Experience
- Data Entry
- Customer Service Management
- Attention to Detail
- Intermediate English Proficiency
ATS Optimization Keywords
Hard Skills
- Data Entry
- Record Keeping
- Word Processing
- Office Skills
- Typing Proficiency
Soft Skills
- Good Communication Skills
- Verbal Communication
- Written Communication
Certifications & Qualifications
- High School Diploma
- GED
- Associate's Degree
Industry Keywords
- Clerical Duties
- Office Supplies Management
- Customer Service
- Information Retrieval
- Loss Prevention
- Security Guidelines