Dispute Coordinator I: Payment Recovery & Resolution

InComm; Columbus (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

InComm Payments in Columbus, GA is seeking a Dispute Coordinator I to manage the end-to-end dispute lifecycle and coordinate with banks, processors, and associations. The role emphasizes accurate adjustments and adherence to regulatory requirements while minimizing losses.

Applicants typically have 1–2 years of related experience and proficiency with Microsoft Office; knowledge of Regulation E is a plus. This on-site position supports a fast-paced payments environment with opportunities for

Qualifications

• 1–2 years of related work experience.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Assist customers with the dispute process and manage the dispute life-cycle end to end.
• Manage the adjustment process and ensure successful processing within allotted timeframes.
• Work to ensure all association charge-back regulations are adhered to while aiming for the highest recovery rate and minimal losses.
• Coordinate with banks, processors, and associations to ensure best practices.
• Organize, investigate, and track customer dispute inquiries to completion.

Skills

Microsoft Office

Decision making

Time management

Regulation E

Job description

InComm Payments in Columbus, GA is seeking a Dispute Coordinator I to manage the end-to-end dispute lifecycle and coordinate with banks, processors, and associations. The role emphasizes accurate adjustments and adherence to regulatory requirements while minimizing losses.

Applicants typically have 1–2 years of related experience and proficiency with Microsoft Office; knowledge of Regulation E is a plus. This on-site position supports a fast-paced payments environment with opportunities for