Invoice Disputes Supervisor — Lead a High-Impact Team

Wheels, LLC; Alpharetta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

A financial services company based in Alpharetta is seeking a Supervisor, Invoice Disputes. This role involves overseeing a team of analysts and ensuring timely resolutions of invoice disputes. The ideal candidate will have a Bachelor's degree in Finance or a related field, 5 years of relevant experience, and exemplary problem-solving skills. This full-time position requires being onsite 3 days a week with a standard schedule of Monday to Friday from 9a-6p or 8a-5p.

Qualifications

• 5 years of experience in invoice processing, dispute resolution, or billing operations preferred.
• Minimum 2 years of experience in a supervisory or team coordination capacity required.
• Experience in analyzing large data sets and identifying trends.

Responsibilities

• Supervise a team of dispute analysts and ensure resolutions meet SLA timeframes.
• Monitor workload assignments and triage operational escalations.
• Conduct quality checks and coach team members.

Skills

Analytical Thinking

Problem-Solving

Attention to Detail

Cross-Functional Collaboration

Process Optimization

Education

Bachelor’s degree in Finance, Accounting, Business Administration

Tools

Salesforce

SAP

Excel

Job description

A financial services company based in Alpharetta is seeking a Supervisor, Invoice Disputes. This role involves overseeing a team of analysts and ensuring timely resolutions of invoice disputes. The ideal candidate will have a Bachelor's degree in Finance or a related field, 5 years of relevant experience, and exemplary problem-solving skills. This full-time position requires being onsite 3 days a week with a standard schedule of Monday to Friday from 9a-6p or 8a-5p.