Dispensary Technician

Fond-Du-Lac-Reservation; Cloquet (MN); On-site; USD 24,000 - 27,000; Full time

Job summary

Fond du Lac Cannabis Corp seeks an on-site Cannabis Dispensary Associate to greet customers, check IDs, and guide product choices. You will process payments, maintain a clean store, and educate customers on safe cannabis use. The role requires attention to detail, reliability, and strong communication.

Training and confidentiality are emphasized. The position aligns with Fond du Lac Band values and requires compliance with SOPs, background checks, and occasional travel within the community.

Qualifications

• Minimum one year in retail or sales.
• Ability to handle cash and operate a POS system.
• Excellent verbal and written communication skills.
• Must pass background checks and drug testing.

Responsibilities

• Greet and welcome customers.
• Inform store manager of customer complaints and issues.
• Check IDs and input into the software system.
• Advise customers on cannabis products based on needs and budget.
• Process customers' payments.
• Keep the dispensary clean and well-organized.
• Educate customers on safe use of cannabis products.
• Weigh, package, and label cannabis products as required.
• Learn about strains and cannabinoids to advise customers.
• Perform daily cash handling per SOPs when handling money.
• Take inventory and ensure sales floor is stocked.
• Attend mandatory department trainings.
• Maintain confidentiality of financial records and employee/customer records.
• Be professional and respectful to visitors and co-workers.
• Flexible and willing to take on other duties as assigned.
• Adhere to attendance policies.
• Onsite work with the ability to stand for long periods.

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Independent work

Education

High school diploma or equivalent

Tools

POS system

Job description

Division/Department: Fond du Lac Cannabis Corp.Location: Anang Cannabis Dispensary - as designated - OnsiteReports To: Cannabis Dispensary Assistant ManagerProbationary Period: 90 days – Full timeFLSA Status: Non-Exempt (hourly)Classification: Non-Child Related NADriver’s License: Level 0- No Driver’s License required.Rate of Pay: $17.31-$19.47Responsibilities: Greeting and welcoming customers.Informing the store manager of customer complaints and operational issues.Checking client IDs and inputting each into the software system.Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.Processing customers' payments.Ensuring that the dispensary is always clean and well-organized.Educating customers on the safe use of their selected cannabis products.Correctly weighing, packaging, and labeling cannabis products as required.As it is essential to study the potential benefits that each strain offers, you will be required to learn about and instruct each customer on the different strains of cannabis and types of cannabinoids offered by Fond du Lac.Performing daily cash handling procedures described in the SOPs if your day involves handling cash or currency.Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.Appropriate work attire is required.Must attend all mandatory department trainings.Ensures confidentiality of financial records and all records for employees, band members and/or clients.Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.Maintains a clean and organized work area.Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.Qualifications: No Driver’s License required.High school diploma or equivalent is requiredOne year of retail, sales, or cash handling experience is required; Two years of retail or sales experience is preferred.Possesses a high degree of motivation and commitment to providing exceptional customer service.Ability to communicate effectively orally and in writing is required.Ability to work independently and establish priorities is required.Attention to detail and accuracy is required.Ability to establish professional and harmonious working relationships on all projects and with all parties involved.Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.Subject to pre-employment and annual background checks.Some travel may be required.PHYSICAL REQUIREMENTS:Normal physical requirements with some lifting and carrying up to 45 poundsSubject to inside and outside environmental conditions.Ability to stand approximately 6 hours a shift.T he Fond du Lac Band of Lake Superior Chippewa, Nagaajiwanaang ( Where the water stops ), is one of the six Bands of the Minnesota Chippewa Tribe and a proud sovereign Ojibwe nation. We strive to be a diverse , supportive , and inclusive workforce that employs Fond du Lac Band members, native peoples , and those from our surrounding communities .As one of Carlton County's largest employers, the Fond du Lac Band is dedicated to elevating the community through a broad spectrum of programs and enterprises including our gaming facilities, tribal government, health services, and education that promot es our language, culture, and the preservation of our natural resources .The Fond du Lac Band is a n employer that cultivate s the growth of our employees and our programs ; a place where you can develop your skills and gain experience that will positively impact the lives of those who call the Fond du Lac Band home. Our hiring practices follow tribal employment rights outlined in Fond du Lac O rdinance #12/94 (TERO).Join the Fond du Lac Band of Lake Superior Chippewa in our mission to preserve and promote our community while contributing to its vibrant future.