Dispensary Team Lead — Cannabis Retail Growth

Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH); Ohio; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

flexible schedules

2 weeks PTO for Full-Time staff

employee discount

swag

Job summary

Ascend Wellness Holdings, Inc. in Carroll, OH is seeking a Dispensary Supervisor to support daily store operations and leadership of the retail team.

You will ensure top-tier customer service, compliance with regulations, and accurate inventory and POS handling while motivating staff to meet performance standards. The role requires cannabis retail experience and a minimum of two years in a supervisory position, with strong customer service and compliance skills.

Qualifications

• Cannabis retail experience required.
• Minimum 2 years in a supervisory/management role in retail.
• Exceptional customer service skills.
• Knowledge of state and local cannabis laws.

Responsibilities

• Provide best-in-class customer service to customers
• Follow policies for sales and customer service
• Maintain knowledge of products and train others
• Monitor inventory levels and communicate actions
• Assist with customer consultations on product choices
• Open and close procedures
• Assist with onboarding and training of new staff

Skills

Cannabis experience

Retail leadership

Customer service

Stock management

Education

High school diploma or GED

Tools

POS system

Job description

Ascend Wellness Holdings, Inc. in Carroll, OH is seeking a Dispensary Supervisor to support daily store operations and leadership of the retail team.

You will ensure top-tier customer service, compliance with regulations, and accurate inventory and POS handling while motivating staff to meet performance standards. The role requires cannabis retail experience and a minimum of two years in a supervisory position, with strong customer service and compliance skills.