Dispensary Security & Guest Experience Associate

Aces Dispensary; Plainfield (IL); On-site; USD 22,000 - 31,000; Full time

Job summary

Aces Dispensary is seeking a Security Dispensary Associate to maintain a safe, compliant environment for customers and staff at the Plainfield location. You will monitor access, respond to incidents, and support opening/closing procedures while staying aligned with IL cannabis regulations.

When not on security duties, you may assist with dispensary operations, including POS transactions and customer flow, ensuring a smooth, compliant customer experience.

Qualifications

• Must be at least 21 years old.
• Must be eligible to obtain and maintain Illinois dispensing organization agent identification card and other credentials.
• Prior security, law enforcement, or military experience preferred.
• 1 year retail or hospitality experience involving POS and basic computer skills preferred; cannabis retail experience is a plus.
• Must comply with all regulatory requirements and company policies.

Responsibilities

• Monitor and control facility access; verify IDs.
• Observe surveillance and report malfunctions or security concerns.
• Respond calmly to disturbances and coordinate with management.
• Assist with opening/closing procedures and maintain a clean, safe environment.
• Operate POS system and assist customers when not on security duties.

Skills

Observation

Customer service

Cash handling

Communication

Teamwork

Tools

POS system

Basic computer skills

Job description

Aces Dispensary is seeking a Security Dispensary Associate to maintain a safe, compliant environment for customers and staff at the Plainfield location. You will monitor access, respond to incidents, and support opening/closing procedures while staying aligned with IL cannabis regulations.

When not on security duties, you may assist with dispensary operations, including POS transactions and customer flow, ensuring a smooth, compliant customer experience.