Dispensary Care Specialist: Patient-First Cannabis

AYR Wellness, Inc.; Harmonville (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

AYR Wellness, Inc. is seeking a Dispensary Technician to provide an exceptional patient experience in our cannabis dispensary. You will explain product benefits, handle transactions, and coordinate orders while maintaining compliance and a welcoming store environment.

The ideal candidate will have 1–3 years in retail or customer service, cash handling experience, and the ability to work varied shifts. Cannabis industry experience is a plus, and a high school diploma is required.

Qualifications

• Must possess basic math, computer, and cash handling skills.
• Ability to coordinate and problem solve in a professional manner.
• Must be 21 years of age or older.
• Able to pass all background checks
• Maintain regular and punctual attendance.
• Must be able to communicate effectively with patients/caregivers and team members.
• Experience with cash handling and POS/inventory control systems.
• Prior experience working in a high-volume environment.

Responsibilities

• Provide knowledge and a personalized experience to each patient by explaining product benefits.
• Resolve patient questions or concerns quickly; escalate to management when needed.
• Oversee patient intake and ensure records are accurate and confidential.
• Accurately receive, coordinate, and fulfill orders using POS and inventory systems.
• Maintain a clean, organized dispensary and stock shelves; keep a patient-first atmosphere.
• Follow compliance practices and prevent diversion of medical cannabis.
• Assist in inventory counts and floor stock management.

Skills

Cash handling

Customer service

Communication

Education

High school diploma/GED

Tools

POS systems

Inventory control

Job description

AYR Wellness, Inc. is seeking a Dispensary Technician to provide an exceptional patient experience in our cannabis dispensary. You will explain product benefits, handle transactions, and coordinate orders while maintaining compliance and a welcoming store environment.

The ideal candidate will have 1–3 years in retail or customer service, cash handling experience, and the ability to work varied shifts. Cannabis industry experience is a plus, and a high school diploma is required.