Cannabis Dispensary Experience Specialist

Ayr Wellness; New Castle (PA); On-site; USD 21,000 - 28,000; Full time

Job summary

Ayr Wellness in New Castle, PA is seeking a Dispensary Technician to deliver an extraordinary patient experience by offering knowledgeable guidance on Premium Cannabis products and ensuring a compassionate, respectful environment.

You will handle patient intake, POS transactions, inventory, and compliance in a fast-paced, high-volume store while maintaining accuracy and a patient-first attitude.

Qualifications

• Must possess basic math, computer, and cash handling skills.
• Ability to coordinate and problem solve in a professional manner.
• Must be 21 years of age or older.
• Able to pass all background checks.
• Maintain regular and punctual attendance.
• Must be able to communicate effectively with patients/caregivers and team members.
• Experience with cash handling and POS/inventory control systems.
• Prior experience working in a high-volume environment.

Responsibilities

• Provide knowledge and guidance to patients about premium cannabis products.
• Ensure patient questions are answered quickly and completely and escalate as needed.
• Oversee patient intake and maintain confidentiality of records.
• Process and fulfill patient orders using POS and inventory systems while complying with policies.
• Maintain a clean, stocked, and organized dispensary floor and work environment.
• Follow compliance practices and prevent diversion of cannabis to non-patients.
• Assist with daily inventory counts and floor stock management.
• Support a positive work environment and patient-first approach.
• Perform opening and closing procedures.
• Serve as the critical link between AYR Wellness and patients to deliver an amazing experience.

Skills

Basic math

Computer skills

Cash handling

Education

High school diploma/GED

Tools

POS system

Inventory software

Job description

Ayr Wellness in New Castle, PA is seeking a Dispensary Technician to deliver an extraordinary patient experience by offering knowledgeable guidance on Premium Cannabis products and ensuring a compassionate, respectful environment.

You will handle patient intake, POS transactions, inventory, and compliance in a fast-paced, high-volume store while maintaining accuracy and a patient-first attitude.