Dispensary Associate: Customer Champion & Compliance Pro

Texas Original; Austin (TX); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company matching

Paid Vacation

Paid Sick Leave

Paid Holidays

Bereavement leave

Pre-Tax Flexible Spending Accounts

Basic Term Life Insurance and AD&D

Travel Reimbursement

Gym Reimbursement up to $50/month

Job summary

Texas Original Compassionate Cultivation is seeking a Dispensary Associate to warmly assist patients, process orders, and uphold HIPAA and state compliance standards. You’ll be the first point of contact and represent the company with professionalism.

You will learn and operate the POS system, ensure accurate inventory control, verify prescriptions, and help educate patients about the Compassionate Use Program and Texas Original offerings.

Qualifications

• Experience with POS systems and inventory platforms.
• Strong organizational skills and attention to detail.
• Ability to comply with HIPAA, local and state cannabis regulations.
• Ability to lift 40 lbs. and perform physical tasks as required.

Responsibilities

• Actively engage patients in a warm and welcoming manner, offering personalized recommendations and solutions.
• Handle patient issues and complaints in a proactive and professional manner with patient retention in mind.
• Uphold inventory control to minimize loss by complying with state and company procedures.
• Learn and execute POS to set up patient profiles, check out patients and deliver excellent service.
• Serve as the face of Texas Original with exceptional customer relationships.

Skills

Customer service

POS experience

Inventory management

Order fulfillment

Team leadership

Communication skills

Problem solving

Tools

Point of Sale (POS) Systems

Inventory management software

Job description

Texas Original Compassionate Cultivation is seeking a Dispensary Associate to warmly assist patients, process orders, and uphold HIPAA and state compliance standards. You’ll be the first point of contact and represent the company with professionalism.

You will learn and operate the POS system, ensure accurate inventory control, verify prescriptions, and help educate patients about the Compassionate Use Program and Texas Original offerings.