Dispensary Associate & Delivery Specialist

Rival; Abilene (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Texas Original Compassionate Cultivation seeks a Dispensary Associate who is highly organized, detail oriented, and self-motivated to assist with dispensary responsibilities. The ideal candidate will work independently and with a team, follow strict protocols for accuracy and compliance, and deliver exceptional customer service to every patient.

Responsibilities include engaging patients, processing orders with care, maintaining inventory records and complying with state and company policies,

Responsibilities

• Actively engage patients in a warm and welcoming manner, and offer personalized recommendations.
• Handle patient issues and complaints with patient retention in mind, escalating when necessary.
• Uphold inventory control and comply with state and company procedures and vendor delivery rules.
• Learn and execute point of sale systems to process patient profiles, check out patients, and deliver exceptional service.
• Commit to being the Gold Standard in customer service by building and maintaining patient relationships.
• Gather feedback from patients and communicate questions or concerns to the appropriate department.
• Assist in educating potential patients on the Compassionate Use Program and how to become a Texas Original.
• Daily compliance with dispensary policies and regulatory requirements.
• Contribute to team environment and company advancement in alignment with Texas Original's direction.
• Other duties assigned.
• Serve as the first line of contact with customers via phone, email, and in-person to assist, answer inquiries, and resolve issues related to orders and accounts.
• Process online orders accurately and efficiently, and assist customers with placing orders over the phone.

Job description

Texas Original Compassionate Cultivation seeks a Dispensary Associate who is highly organized, detail oriented, and self-motivated to assist with dispensary responsibilities. The ideal candidate will work independently and with a team, follow strict protocols for accuracy and compliance, and deliver exceptional customer service to every patient.

Responsibilities include engaging patients, processing orders with care, maintaining inventory records and complying with state and company policies,