Dispensary AGM: Lead Team, Drive Growth & Compliance

Windy City Cannabis; Carpentersville (IL); Presencial; USD 55.000 - 65.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, Dental, and Vision Insurance

Bonus Potential 7.5% of base salary

Paid Time Off and Sick Time

401(k) Retirement Plan

Employee Discount

Resumo da vaga

Windy City Cannabis in Illinois is seeking an Assistant General Manager (AGM) to lead the dispensary alongside the General Manager. You will drive daily operations, coach staff, ensure regulatory compliance, and deliver an exceptional customer experience.

This hands-on role requires building a high-performing team, overseeing onboarding, scheduling, inventory controls, and reporting to help achieve store goals and maintain standards in a fast-paced cannabis retail environment.

Qualificações

• 3+ years of retail, hospitality, or customer-facing management experience required.
• At least 2 years of experience utilizing POS systems.
• Proven ability to lead, coach, and develop team members.
• Strong customer service, communication, organizational, and problem-solving skills.
• Ability to multitask and adapt in a fast-paced, highly regulated environment.
• Business acumen with an understanding of sales performance, labor management, inventory control, and operational reporting.
• Must be at least 21 years of age.
• Must have open availability, including evenings, weekends, and holidays as business needs require.
• Ability to obtain and maintain a Dispensing Agent Identification Card issued by the State of Illinois.
• Must remain compliant with all applicable regulatory requirements, personnel policies, safety regulations, local codes, company policies, standard operating procedures, and state and local laws governing the cannabis industry.

Responsabilidades

• Lead the dispensary in partnership with the General Manager to drive performance and compliance.
• Coach and develop the team, oversee onboarding and performance management initiatives.
• Provide real-time coaching to promote accountability and growth.
• Foster a positive, inclusive, customer-focused team culture.
• Communicate operational priorities, company initiatives, and performance expectations.
• Oversee daily operations, store initiatives, and regulatory inspections/audits.
• Maintain accurate operational documentation and records.
• Support implementation of company processes and best practices.
• Track and analyze sales metrics, labor utilization, and performance indicators.
• Assist in preparing reports and identifying opportunities to improve store performance.
• Support initiatives that drive sales growth, efficiency, and customer retention.
• Assist with scheduling and workforce planning.

Conhecimentos

Retail management

POS experience

Team leadership

Customer service

Multitasking

Operational reporting

Ferramentas

POS systems

Descrição da vaga

Windy City Cannabis in Illinois is seeking an Assistant General Manager (AGM) to lead the dispensary alongside the General Manager. You will drive daily operations, coach staff, ensure regulatory compliance, and deliver an exceptional customer experience.

This hands-on role requires building a high-performing team, overseeing onboarding, scheduling, inventory controls, and reporting to help achieve store goals and maintain standards in a fast-paced cannabis retail environment.