Cannabis Dispensary GM: Lead, Train & Elevate Patient Experience

Jushi Holdings Inc.; Bloomington (IL); Hybrid; USD 85,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k) with match

Paid Time Off

Paid Holidays

Job summary

Jushi Holdings Inc. in Bloomington, IL is seeking a Dispensary General Manager to oversee daily retail operations, staffing, training, scheduling, buying, and compliance, ensuring a positive patient experience and a strong store culture.

You will lead by example, mentor staff, manage inventory and cash handling, and build vendor relationships while aligning with company mission and regulatory adherence. A background in cannabis retail and leadership is essential.

Qualifications

• High school diploma or GED required.
• Associates or bachelor’s degree preferred.
• Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality.
• Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience.
• High-level critical thinking, attention to detail, mathematical, language, and reasoning skills.

Responsibilities

• Hire and develop a team who are passionate about medical cannabis and the service they provide.
• Lead by example through being the ultimate illustration of service, dedication, pace, positivity and energy.
• Support and maintain jushi’s mission and culture of positivity.
• Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company’s culture and expectations are met and exceeded.
• Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease.
• Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines.
• Identify and develop process improvements to assist with company growth.
• Maintain thoughtful store scheduling to drive revenue while controlling overhead costs.
• Perform daily inventory audits and record daily and monthly category sales and ensure accuracy at all times.
• Oversee End of Month inventory reconciliations and report any discrepancies in real-time.
• Develop strong vendor relationships and monitor, manage, and maintain proper inventory levels.
• Ensure accuracy for all cash handling in the front of house and back of house.
• Guide patients and employees with cannabis recommendations including product selection, affects, potency, dosing, methods of consumption, and administration.

Skills

Leadership

Staff management

Training

Customer service

Communication

Problem solving

Education

High School Diploma or GED

Associates or Bachelor's degree preferred

Tools

MJ Freeway system

Job description

Jushi Holdings Inc. in Bloomington, IL is seeking a Dispensary General Manager to oversee daily retail operations, staffing, training, scheduling, buying, and compliance, ensuring a positive patient experience and a strong store culture.

You will lead by example, mentor staff, manage inventory and cash handling, and build vendor relationships while aligning with company mission and regulatory adherence. A background in cannabis retail and leadership is essential.