Dispensary Operations Leader

Confidential; Lombard (IL); In loco; USD 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

Confidential in Lombard, IL seeks an Assistant General Manager to support dispensary operations, personnel management, inventory purchasing and tracking, and meet sales and bonus targets.

You will act as manager-on-duty, build bi-weekly schedules, supervise Cannabis Advisors, ensure compliance, and train staff on POS and inventory systems while maintaining excellent customer relations in a fast-paced retail environment.

Competenze

• GED or high school diploma required.
• At least 1 year as an assistant manager or higher.
• Ability to work well with others and communicate effectively with staff and retail management.
• Flexibility to accommodate scheduling demands including some weekends and holidays.
• Proven ability to manage teams effectively.
• Excellent communication and customer service skills.
• At least 21 years of age.

Mansioni

• Support dispensary staff, inventory, and customer relations.
• Interact with customers to provide exceptional service.
• Respond to inquiries, feedback, and suggestions.
• Resolve in-store situations quickly and respectfully.
• Build bi-weekly staff work schedules.
• Walk the floor and advise staff on products and industry changes.
• Coach and develop staff; address questions and concerns.
• Delegate tasks to Cannabis Advisors to ensure compliance.
• Communicate with dispensary staff from the corporate retail team.
• Conduct interviews as directed by the General Manager.
• Provide training on POS System and State Inventory System.
• Oversee orders and deliveries for accuracy and timeliness.
• Maintain company culture within the facility.
• Keep records of cash, sales, vendors, and customer/patient information.

Conoscenze

Customer service

Team leadership

Communication

Scheduling

Staff development

Formazione

High school diploma or GED

Strumenti

POS System

State Inventory System

Descrizione del lavoro

Confidential in Lombard, IL seeks an Assistant General Manager to support dispensary operations, personnel management, inventory purchasing and tracking, and meet sales and bonus targets.

You will act as manager-on-duty, build bi-weekly schedules, supervise Cannabis Advisors, ensure compliance, and train staff on POS and inventory systems while maintaining excellent customer relations in a fast-paced retail environment.