Cannabis Dispensary: Assistant GM & People Leader

Green Thumb; Naperville (IL); On-site; USD 50,000 - 65,000; Full time

Job summary

Green Thumb, a cannabis retailer, seeks an Assistant General Manager for its Naperville dispensary to lead a diverse team and drive exceptional customer experiences while ensuring compliance with security, inventory, and state regulations.

The role focuses on developing leaders, managing operations, and delivering memorable shopper journeys across in-store, drive-thru, curbside, and delivery channels. Cannabis industry familiarity is highly valued.

Qualifications

• Minimum 3 years of managing teams in a retail setting with POS operations.
• Cannabis industry experience preferred.
• Inventory control experience preferred.
• Ability to work varied shifts including mornings, days, nights, and weekends.
• Valid driver’s license or state ID; reliable attendance.
• Must be 21+ and pass background checks.
• Knowledge of cannabis laws and regulations is essential.

Responsibilities

• Oversee and execute dispensary operations ensuring compliance with security, inventory and regulations.
• Motivate and lead team to implement programs, promotions and customer experience initiatives.
• Manage cash handling, daily reconciliation, and expense controls within store budgets.
• Coach staff to deliver exceptional in-store experiences and loyalty goals.
• Coordinate omni-channel customer experience across in-store, drive-thru, curbside and delivery.

Skills

leadership

customer experience

communication

time management

conflict resolution

team development

attention to detail

adaptability

professionalism

problem solving

Job description

Green Thumb, a cannabis retailer, seeks an Assistant General Manager for its Naperville dispensary to lead a diverse team and drive exceptional customer experiences while ensuring compliance with security, inventory, and state regulations.

The role focuses on developing leaders, managing operations, and delivering memorable shopper journeys across in-store, drive-thru, curbside, and delivery channels. Cannabis industry familiarity is highly valued.