Dispatcher: Urgent Calls, Permits & Service Scheduling

Mickeys Plumbing, inc; West Palm Beach (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Vacation pay after a year

Holiday pay after probationary period

Health benefits and 401K after probationary period

Job summary

A plumbing service provider in West Palm Beach is seeking a skilled Dispatcher to manage emergency and non-emergency calls. The ideal candidate will be organized, able to multitask, and possess strong communication skills. Responsibilities include prioritizing calls, handling paperwork for permits, and following up on service status. Requirements include a high school diploma and previous dispatcher experience.

Qualifications

• Previous experience as a Dispatcher or in a similar position.
• Excellent typing and data entry skills.
• Understanding of best practices for scheduling and dispatching.

Responsibilities

• Receive inbound calls and document information.
• Prioritize calls according to urgency.
• Transmit information to appropriate departments.
• Handle permit applications and required paperwork.
• Monitor status of service calls and follow up.

Skills

Organizational skills

Communication skills

Typing skills

Multitasking ability

Education

High school diploma/GED

Job description

A plumbing service provider in West Palm Beach is seeking a skilled Dispatcher to manage emergency and non-emergency calls. The ideal candidate will be organized, able to multitask, and possess strong communication skills. Responsibilities include prioritizing calls, handling paperwork for permits, and following up on service status. Requirements include a high school diploma and previous dispatcher experience.