Customer Experience Specialist - Scheduling & Support

1-800-Plumber; West Palm Beach (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Job summary

A plumbing service provider in West Palm Beach is looking for a motivated individual to manage office duties. Responsibilities include answering and dispatching calls, handling basic accounting functions, and providing exceptional customer service. Candidates should have a courteous demeanor and strong computer skills. Reliable transportation and a valid driver's license are required. The position offers competitive salary and performance-based bonus, with a strong emphasis on creating a high-quality customer experience.

Qualifications

• Motivated individuals with a courteous and pleasant demeanor.
• Strong communication skills to ensure customer satisfaction.
• Basic computer skills required for handling office duties.

Responsibilities

• Answer calls and dispatch them to technicians.
• Perform basic accounting functions and clerical tasks.
• Greet visitors and create a positive first impression.

Skills

Customer service

Communication

Computer skills

Job description

A plumbing service provider in West Palm Beach is looking for a motivated individual to manage office duties. Responsibilities include answering and dispatching calls, handling basic accounting functions, and providing exceptional customer service. Candidates should have a courteous demeanor and strong computer skills. Reliable transportation and a valid driver's license are required. The position offers competitive salary and performance-based bonus, with a strong emphasis on creating a high-quality customer experience.