Dispatcher: Schedule Tech Pros - PTO & 401(k)

One Hour Heating & Air Conditioning; Houston (TX); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Generous PTO

Health insurance

401k with company match

Life insurance

Job summary

One Hour Heating & Air Conditioning in Houston is seeking a Dispatcher to manage technician scheduling and communication with customers. The role includes overseeing service calls, maintaining customer databases, and preparing invoices.

The ideal candidate possesses excellent communication skills and holds a HS diploma or GED. The company offers generous benefits, including health insurance and retirement plans.

Qualifications

• Must possess an HS diploma or GED.
• Excellent communication skills and ability to manage customer inquiries.
• Knowledge of safety policies and procedures.

Responsibilities

• Schedule technician appointments and maintain service technician schedules.
• Respond to customer inquiries regarding schedules and services.
• Prepare invoices and timecards for processing.

Skills

Excellent communication and listening skills

Ability to follow safety policies

Customer service skills

Education

HS diploma or GED

Job description

One Hour Heating & Air Conditioning in Houston is seeking a Dispatcher to manage technician scheduling and communication with customers. The role includes overseeing service calls, maintaining customer databases, and preparing invoices.

The ideal candidate possesses excellent communication skills and holds a HS diploma or GED. The company offers generous benefits, including health insurance and retirement plans.