HVAC Dispatch Coordinator | Flexible Schedule & Growth

One Hour Heating & Air Conditioning; Fort Worth (TX); On-site; USD 23,419 - 41,328; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

One Hour Heating & Air Conditioning in Fort Worth, Texas is looking for a Dispatcher to support dispatch operations and maintain accurate service records. Ideal candidates will have strong communication skills and a customer-focused attitude.

The position offers a compensation range of $17.00 - $30.00 per hour and various employee benefits including health insurance, training, and a flexible schedule.

Qualifications

• Master of ownership.
• Self-motivated.
• Professional appearance.

Responsibilities

• Manage the dispatch board to keep field personnel on the move.
• Notify clients if service is delayed.
• Communicate with Parts & Purchasing for delivery of parts.
• Debrief with field staff after job completion.
• Ensure all invoices and job notes are accurate.

Skills

Strong written and verbal communication skills

Strong active listening skills

Ability to multi-task, prioritize, and manage time effectively

Customer focused

Comfortable with computer systems and software

Job description

One Hour Air Conditioning & Heating

📍DFW, TX

Benefits

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
  
  

👋Hi, I'm Dustin Hufsey, President of One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing & Buffalo Electric. Thanks for being here!

We are Hufsey Home Services, proudly serving our clients across 5 locations and 3 states. We are a part of a growing successful franchise system known as Authority Brands.

One Hour Air Conditioning & Heating

📍DFW, TX

📍Mohave County, AZ

📍Prescott, AZ

📍Phoenix, AZ

Benjamin Franklin Plumbing

📍Mohave County, AZ

📍Prescott, AZ

📍Las Vegas, NV

Buffalo Electric

📍DFW, TX

📢If you are a Dispatcher with experience or an aspiring Dispatcher, get ready to join the best team out there! We want to see you grow and achieve your career goals. We make sure our staff has ongoing training, support and comradery. We are ALWAYS looking for A players to join our team!

Responsibilities

🔥Manage the dispatch board to keep field personnel on the move, servicing client & generating revenue

🔥Notify clients ahead of time without fail if we will not arrive in the specified time window

🔥Communicate with Parts & Purchasing department to help arrange efficient delivery of parts and scheduling of return visits

🔥Debrief with field staff upon the completion of a job

🔥Make sure all invoice and job notes are accurate and updated

Apply If

✔️You choose your words well

✔️Willing to learn our Hufsey Home Services way

✔️You are a master of ownership

✔️Self-motivated and customer focused

You Shouldn’t Apply If

🚫You don't like talking to people - Tone matters!

🚫You feel overwhelmed in a fast paced environment

🚫Being organized is a struggle

🚫You don't believe communication is key

🚫You are not likely to follow what you were taught and apply it with enthusiasm

Basic Requirements

🎯Treat others the way you want to be treated

🎯Be a TEAM player - we win and lose as a team

🎯Strong written and verbal communication skills

🎯Strong active listening skills

🎯Professional appearance

🎯Ability to multi-task, prioritize, and manage time effectively

🎯Comfortable with computer systems and software

Interview Process

Our interview process is not long, but it’s thorough. We want to make sure that each person who joins the team is the right fit. And that we are the right fit for you!

🔹After we review your application, you will be contacted for an interview with the Hiring Manager. Plan on approximately 60 minutes.

🤝We can't wait to meet you!

Compensation: $17.00 - $30.00 per hour

Join the One Hour Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

• Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
• Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
• Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
  
  

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.