Dispatcher/Operations Associate

Crete Carrier Corporation; Lincoln (NE); On-site; USD 50,000 - 80,000; Full time

Job summary

Crete Carrier Corporation in Lincoln, NE is seeking an experienced supervisor to manage a designated fleet of drivers, ensuring safety, productivity, and asset utilization.

You will coach drivers, dispatch based on equipment and load criteria, and coordinate routes while maintaining compliance with DOT regulations. This full-time role involves travel and building strong working relationships within the team.

Qualifications

• Bachelor's degree or 3–4 years of related experience.
• Excellent verbal and written communication skills.
• Strong supervisory and leadership abilities.
• Proficient with Microsoft Office Suite.

Responsibilities

• Supervise drivers, coach, plan, assign work, address complaints and resolve problems.
• Dispatch drivers based on available equipment and load criteria.
• Route drivers to destinations per company policies.
• Balance time off requests with operational needs.
• Communicate with drivers to optimize productivity and reduce turnover.
• Monitor driver logbook hours to comply with DOT regulations.
• Track all loads from dispatch to delivery and resolve service issues.
• Travel as needed.
• Establish and maintain positive working relationships.
• Receive and carry out instructions.
• Maintain regular and predictable attendance.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Problem solving

Leadership

MS Office

Education

Bachelor's degree or equivalent

Job description

POSITION SUMMARY

Manages a designated fleet of drivers in order to safely meet Company expectations for driver productivity and asset utilization.

ROLE AND RESPONSIBILITIES

• Performs supervisory responsibilities, as needed, to effectively manage drivers including coaching, planning, assigning work, addressing complaints, and resolving problems.
• Dispatches drivers based on available equipment and load criteria.
• Routes drivers to specific destinations as required by Company policies.
• Balances time off requests made by drivers with the operational need to move freight.
• Communicates with drivers to optimize driver productivity and reduce driver turnover.
• Monitors driver logbook hours to comply with Department of Transportation regulations.
• Tracks all loads from the time of dispatch until deliver and resolves any service issues.
• Travels as needed.
• Establishes and maintains positive working relationships with others.
• Receives and carries out instructions.
• Manages regular and predictable attendance.
• Performs other duties as assigned

Requirements

REQUIRED SKILLS/ABILITIES

• Excellent verbal and written communication skills.
• Solves problems and makes decisions independently.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Bachelor's degree; or three to four years of related experience and/or training; or equivalent combination of education and experience

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 10 pounds at times.
• Ability to travel.

Full-Time/Part-Time

Full-time

Regular/Temporary

Regular

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