Dispatcher III - Glenn, CA

WECO Wilbur-Ellis Company LLC; Ordbend (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Vacation & holidays

Health, dental, vision

Retirement plans

Job summary

WECO Wilbur-Ellis Company LLC seeks a Dispatcher III to coordinate shipments between branches and distribution centers, assist in order processing, and manage inventory. You will work with trucking partners, process orders, and maintain records to support on-time delivery.

The role requires strong mathematics, solid computer skills, and customer service orientation, with the ability to work extended hours during peak seasons.

Qualifications

• Read, analyze and interpret written procedures and reports in English.
• Respond to inquiries from employees, customers, vendors, etc.
• Apply fractions, percentages, and ratios to dispatch tasks.
• Sit at a desk or computer to input data.

Responsibilities

• Take calls, process orders, and prepare shipments for pickup or delivery.
• Coordinate transfers of products between branches and the main site.
• Contact trucking companies to coordinate shipments and instruct drivers on loads.
• Operate truck scale and complete weight tags, bills of lading, and hazardous materials shipping papers.
• Answer inquiries about product orders and communicate instructions clearly.

Skills

Reading procedures

Math skills

Communication skills

Typing

Education

High school diploma

Tools

Microsoft Office

Job description

Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

Role Overview

A Dispatcher III coordinates product shipments and transfers between branches and distribution centers as well as assisting in all aspects of customer service including product selection, order processing and inventory management.

A Sample of What You’ll Do in this Role

• Take calls, process orders, and prepare shipments for pickup or delivery
• Coordinate transfers of products between branches and the main site
• Contact trucking companies to coordinate shipments and instruct drivers on the requirements of the loads
• Operate truck scale and complete weight tags, bills of lading, and hazardous materials shipping papers
• Answer telephone and computer inquiries about product orders
• Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees and the public
• Conduct physical inventory counts of products stored in warehouses and bulk storage areas
• Calculate total quantities of products by weight and/or volumetric measurements
• Perform receptionist duties as needed by responding to calls and visitors in a professional manner
• Process incoming and outgoing mail, order and maintain office supplies, and maintain computer and other hard and soft filing systems
• Work extended hours and flexible schedules are a requirement during the busy season

What You Bring to the Role

• Ability to read, analyze, and interpret written procedures and reports in English
• Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.
• Ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to sit at a desk or computer terminal to perform writing, and keying/typing information
• High school graduate or equivalent

Your Digital & Technology Capabilities

• Proficiency with Microsoft Office and computer systems to process orders, maintain records, manage shipping documentation, and respond to customer inquiries
• Ability to analyze shipment, inventory, and operational data to support accurate decision-making and efficient dispatch operations
• Comfortable learning and utilizing new technologies, including transportation management systems, digital collaboration tools, workflow automation solutions, and AI-powered tools such as Microsoft Copilot to improve productivity and service levels

What Makes You a Great Fit

• You are fluent in English, both verbal and written
• You have solid communication skills on the telephone, two-way radio, and in person
• You have good computer skills including knowledge of Microsoft Office
• You have solid mathematical skills
• You have a customer service orientation
• You have strong organizational skills with the ability to prioritize multiple assignments

Compensation and Benefits

The base compensation for this position ranges from $22.98 to $30.68 per hour. Please note that wages may vary depending on skills and experience. This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits: https://mywebenefits.com/. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Our Commitment to Diversity & Inclusion

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis is a company you can be proud to call your employer Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific. Wilbur-Ellis is for and about people Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other. Wilbur-Ellis invests in the industry's best workforce Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

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Instagram: IG TikTok: TikTok Facebook: FB LinkedIn: LinkedIn Don’t have time to check out the opportunities? Connect with us and tell us what you are interested in. Each and every employee contributes to our shared success. Join a team where YOU matter: Your unique experience, your values, your ideas, your goals, your contributions, your wellbeing, your family, your future, your community, your career and your growth.

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Employee Benefits

Take home a competitive salary and benefits you and your family deserve – from 401(K) matching, medical, dental and vision coverage, paid vacation, work-life balance and more.

Purpose & Values

Our purpose is to provide the essentials for the world to thrive. No matter your role, every Wilbur-Ellis employee makes a real difference.

Talent Development

When you grow, we all grow. We’ll help you forge your own career pathway through continuous learning and skills development, mentorship programs, growth opportunities, business resource groups and career coaching.

A Culture That Cares

We are one of the largest family-owned, privately held companies in the world – which means as an employee you can enjoy the best of both worlds: The flexibility and close‑

Diversity & Inclusion

We strive to build diverse teams and cultivate an environment where everyone feels welcome and is treated fairly. We believe that the inclusion of all backgrounds and ideas makes us stronger and creates a community of belonging.