Dispatcher & Customer Service Rep — Flexible Scheduling

Staugustaplumbing; Saint Cloud (MN); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401(k) with match

Health insurance

Dental insurance

Vision insurance

Life insurance

Health savings account

Employee discount

Flexible schedule

Paid time off

Paid holidays off

Incentive program

No on-call nights or weekends

Job summary

Augusta Plumbing and Heating in St. Cloud, MN is seeking a friendly, talkative Customer Service Representative - Dispatcher to join our office full-time. You will answer calls, coordinate daily operations, and support office efficiency.

You’ll earn $25.00/hour along with a strong benefits package including a 401(k) with match, health, dental, life and vision insurance, an HSA, paid time off, holidays, and flexible scheduling.

Qualifications

• 1+ years of administrative or customer service experience.
• Proficiency with Microsoft Word and Excel.
• Strong attention to detail and accuracy.
• High school diploma or equivalent.

Responsibilities

• Answer phone calls and provide excellent customer service.
• Coordinate daily operations for plumbing and HVAC technicians.
• Dispatch technicians to service calls to maximize efficiency.

Skills

Admin/Customer service

Microsoft Word

Microsoft Excel

Attention to detail

Adaptability

Education

High school diploma or equivalent

Job description

Augusta Plumbing and Heating in St. Cloud, MN is seeking a friendly, talkative Customer Service Representative - Dispatcher to join our office full-time. You will answer calls, coordinate daily operations, and support office efficiency.

You’ll earn $25.00/hour along with a strong benefits package including a 401(k) with match, health, dental, life and vision insurance, an HSA, paid time off, holidays, and flexible scheduling.