Dispatcher: Concrete Logistics & Customer Service

Gary-Merlino-Construction; Seattle (WA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401K Retirement

Medical, Dental, & Vision

Defined Pension Plan

Profit Sharing

Paid Vacations

Employee Assistance Program

Life Insurance / AD&D

Long Term Disability Benefit

Flexible Spending Account

Discount Gym Memberships

Job summary

Gary Merlino Construction Co., Inc, including its Stoneway Concrete division, seeks a full-time Dispatcher for our Seattle operation. The position collaborates with drivers, input orders, and coordinates with batch plant personnel to keep mixer truck deliveries running smoothly.

The ideal candidate has experience in logistics or trucking, solid math and data-entry skills, and the ability to multi-task in a fast-paced environment while maintaining professional relationships with customers and

Qualifications

• Prior experience with logistics, concrete construction and or trucking.
• Reliable means of transportation to arrive at work on time.
• Computer and data entry skills.
• Strong basic math skills.
• Ability to multi-task and stay on task in a fast paced and distracting environment.
• Ability to establish and maintain professional working relationships with co-workers and customers.
• Ability to stay calm during high stress situations.
• Ability to prioritize and problem solve quickly in real time situations.

Responsibilities

• Order taker is priority work plus light dispatching.
• Communicate information and interact with drivers verbally via radio.
• Develop a working knowledge of concrete and its various applications.
• Learn and remember mix designs and product codes.
• Answer phone calls and input orders accurately.
• Read, understand and use demand graphs to schedule drivers and future work.
• Clearly and accurately relay jobsite directions and order information to drivers and QC technicians.
• Keep records and report driver injuries and accidents to appropriate parties.
• Work with sales and technical services to provide excellent customer service and meet customer needs.
• Work in coordination with batch plant operator and shop to keep entire operation of mixer truck deliveries running smoothly.

Skills

Logistics experience

Concrete construction

Trucking

Data entry

Multi-tasking

Customer service

Job description

Gary Merlino Construction Co., Inc, including its Stoneway Concrete division, seeks a full-time Dispatcher for our Seattle operation. The position collaborates with drivers, input orders, and coordinates with batch plant personnel to keep mixer truck deliveries running smoothly.

The ideal candidate has experience in logistics or trucking, solid math and data-entry skills, and the ability to multi-task in a fast-paced environment while maintaining professional relationships with customers and