Concrete Dispatch & Logistics Coordinator

New Enterprise Stone & Lime Co.; Bethlehem (Northampton County); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Vision

Dental

401k

Vacation

Life Insurance

Career growth opportunities

Resumo da oferta

New Enterprise Stone & Lime Co., Inc is seeking a Ready-Mix Concrete Dispatcher to support our Allentown area operations. You will manage customer orders, schedule deliveries, and coordinate truck movements to ensure on-time service to construction sites.

The role requires excellent communication, organizational skills, and knowledge of concrete production and delivery processes. You will solve daily transportation challenges and ensure safety policies are followed.

Qualificações

• High School Diploma or GED required.
• Experience in transportation, customer service, and dispatching preferred.
• Knowledge of aggregate products, specifications, and delivery schedules preferred.
• Understanding of DOT regulations, hours of service, and weight restrictions.
• Ability to read maps and identify trucking routes within service areas.
• Strong communication and organizational skills; detail-oriented.
• Proficient with Microsoft Office; experience with Apex, Five Cubits, and Command Track preferred.

Responsabilidades

• Receive and process customer orders via phone, email, or in-person inquiries.
• Gather essential order details: quantity, mix design, delivery location, and time preferences.
• Verify order accuracy and pricing per company policies.
• Assist invoicing and billing to ensure timely billing of customers.
• Assign trucks to orders based on delivery needs and product type.
• Dispatch trucks efficiently to minimize haul time and maximize availability.
• Maintain close communications with drivers for instructions and updates.
• Serve as primary contact between customers, production, sales, and drivers.
• Monitor truck locations in real-time and address deviations from schedules.
• Collaborate with team to allocate trucks and maximize daily utilization.
• Ensure trucking operations comply with laws, safety regulations, and policies.
• Handle unexpected delays or weather with quick decisions.
• Generate reports on delivery performance and customer feedback.
• Cross-train in other team functions and provide backup as needed.
• Perform other duties as assigned.

Conhecimentos

Transportation experience

Customer service

Dispatching

Route planning

DOT regulations

Map reading

Microsoft Office

Apex

Five Cubits

Command Track

Detail oriented

Teamwork

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Office Suite

Apex

Five Cubits

Command Track

Descrição da oferta de emprego

New Enterprise Stone & Lime Co., Inc is seeking a Ready-Mix Concrete Dispatcher to support our Allentown area operations. You will manage customer orders, schedule deliveries, and coordinate truck movements to ensure on-time service to construction sites.

The role requires excellent communication, organizational skills, and knowledge of concrete production and delivery processes. You will solve daily transportation challenges and ensure safety policies are followed.