Dispatcher

Talentify; Redmond (OR); On-site; USD 42,000 - 62,000; Full time

Job summary

Hillsboro Aero Academy is seeking a dispatch team member for our Redmond campus. This non-certified dispatcher role focuses on keeping a safe, efficient flight environment for international customers and staff.

You will uphold FAA procedures, manage schedules and data entry after each flight, coordinate with maintenance, and handle billing tasks. A High School Diploma and valid driver's license are preferred, with a strong emphasis on teamwork and customer service.

Qualifications

• Excellent customer service is required.
• Positive attitude and professional demeanor are essential.
• Proficient with Microsoft Office Suite and basic computer skills.

Responsibilities

• Uphold standard operating procedures of HAA and FAA regulations.
• Actively participate in HAA safety culture.
• Maintain aircraft schedule as posted by Scheduling Department.
• Enter accurate maintenance data after each flight.
• Communicate with maintenance for scheduled and unscheduled work.
• Invoice customers and employees for services and materials.
• Manage aviation radio and multi-line phone systems.
• Audit flight logs for billing and training accuracy.
• Take on projects as assigned by management.
• Dispatch office organization and upkeep.

Skills

Excellent customer service

Positive attitude

Microsoft Office Suite

Multi-tasking

Team player

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Job Description:

Hillsboro Aero Academy is looking for an outgoing, well-organized individual with excellent customer service skills to join the dispatch team at our Redmond campus. This position is primarily responsible for maintaining a safe and efficient flight environment for customers and employees from around the world. Please note: This is a non-certified dispatcher position, FAA certification is not required.

Job Duties:

• Uphold standard operating procedures of HAA and regulations of FAA
• Actively participate in HAA safety culture
• Maintain aircraft schedule once posted by the Scheduling Department
• Accurate aircraft maintenance data entry after each flight
• Communicate directly with maintenance department for scheduled and unscheduled resource maintenance
• Invoice customers and employees for services and materials
• Aviation radio and multi-line phone
• Auditing flight logs for accurate billing and training records
• Projects as assigned by management team
• Dispatch office organization and upkeep

Qualifications/Licenses:

• Valid driver's license with good driving record preferred
• High School Diploma

Required Skills/Experience:

• Excellent customer service
• Positive attitude
• Familiarity with Microsoft Office Suite
• Proficient in multi-tasking
• Team player

Preferred Skills/Experience:

• General aviation knowledge
• Private pilot license

Hillsboro Aero Academy is an Equal Opportunity Employer. This position will remain open until filled.