Dispatcher

Flyhaa; Redmond (OR); On-site; USD 42,000 - 60,000; Full time

Job summary

Hillsboro Aero Academy in Redmond, OR is seeking a friendly, organized Dispatcher to maintain safe flight operations and coordinate customer and employee communications at our Redmond campus.

The role requires excellent customer service, multitasking, and familiarity with the MS Office suite; preferred aviation knowledge and a Private Pilot license, though not required.

Qualifications

• Excellent customer service is required.
• Maintains a positive attitude and professional demeanor.
• Proficient with Microsoft Office Suite.
• Strong multitasking ability in a fast-paced environment.
• Works well in a team setting.

Responsibilities

• Uphold SOPs and FAA regulations where applicable.
• Maintain aircraft schedule as posted by Scheduling Department.
• Enter aircraft maintenance data after each flight.
• Communicate with maintenance for scheduled and unscheduled resources.
• Invoice customers and employees for services and materials.
• Handle aviation radio and multi-line phone duties.
• Audit flight logs for billing and training records.
• Support projects as assigned by management.
• Keep the dispatch office organized and up to date.

Skills

Customer service

Positive attitude

MS Office familiarity

Multi-tasking

Team player

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dispatcher

Redmond, OR, US

Job Description

Hillsboro Aero Academy is looking for an outgoing, well-organized individual with excellent customer service skills to join the dispatch team at our Redmond campus. This position is primarily responsible for maintaining a safe and efficient flight environment for customers and employees from around the world. Please note: This is a non-certified dispatcher position, FAA certification is not required.

Job Duties

• Uphold standard operating procedures of HAA and regulations of FAA
• Actively participate in HAA safety culture
• Maintain aircraft schedule once posted by the Scheduling Department
• Accurate aircraft maintenance data entry after each flight
• Communicate directly with maintenance department for scheduled and unscheduled resource maintenance
• Invoice customers and employees for services and materials
• Aviation radio and multi-line phone
• Auditing flight logs for accurate billing and training records
• Projects as assigned by management team
• Dispatch office organization and upkeep

Qualifications/Licenses

• Valid driver's license with good driving record preferred
• High School Diploma

Required Skills/Experience

• Excellent customer service
• Positive attitude
• Familiarity with Microsoft Office Suite
• Proficient in multi-tasking
• Team player

Preferred Skills/Experience

• General aviation knowledge
• Private pilot license

Hillsboro Aero Academy is an Equal Opportunity Employer. This position will remain open until filled.