Dispatcher

AccuAir, Inc.; Redmond (OR); In loco; USD 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical and Dental (employee)

Paid Holidays

Paid Vacation

401k with company match

Sick Leave

Descrizione del lavoro

AccuAir Heating & Cooling is seeking a goal-minded Office Administrator to support technicians, customers, and the office. The role focuses on answering phones, scheduling, and day-to-day administrative tasks with a proactive, can-do attitude.

The position offers daytime hours, with some overtime as needed, and provides a comprehensive benefits package including medical/dental, paid holidays, vacation, 401k, and sick leave.

Competenze

• Impeccable customer service skills.
• Ability to multi-task within a fast-paced environment.
• Geographical knowledge of sales area or map reading skills.
• 3+ years of office experience.
• High school diploma or GED.
• Regular and Reliable Attendance.

Mansioni

• Answer all incoming phone calls.
• Schedule day-to-day operations and manage calendars.
• Create department job files and generate periodic reports (daily/weekly/monthly).
• Contact clients regarding scheduling issues and coordinate scheduling with subcontractors and inspections.
• Coordinate communication between service technicians, installers, field supervisors, customers, vendors, and the office.

Conoscenze

Impeccable customer service

Multi-tasking

Map reading

Office experience

Attendance reliability

Formazione

High school diploma or GED

Strumenti

GPS & mapping software

Descrizione del lavoro

AccuAir Heating & Cooling is a Family-Owned and operated Heating and Air Conditioning Company.

We are looking for a goal-minded individual to assist our technicians, customers, and office. This role will focus on answering phones, scheduling, and office administrative tasks. Must have a great \"can do\" attitude.

Pay Scale:

$19.00 - $25.00 plus Benefits, depending on skillset

Benefits:

• Medical and Dental (100% for employee)
• Paid Holidays
• Paid Vacation
• 401k with company match
• Sick Leave (earned at 1 hour per 30 hours worked, not to exceed 40 hours)

FLSA Status:

Non-Exempt

Work Hours:

8:00 am - 5:00 pm, Monday through Friday, some overtime as needed

Primary Job Function:

To assist with all incoming phone calls, and manage the day-to-day scheduling operations. Responsible for the creation of department job files, daily/weekly/monthly reporting, contacting clients regarding scheduling issues, and scheduling subcontractors and inspections. Responsible for coordinating communication between service technicians, installers, field supervisors, customers, vendors, and the office.

Required Qualifications:

• Impeccable customer service skills
• Ability to multi-task within a fast-paced environment
• Geographical knowledge of sales area or map reading skills
• 3+ years of office experience
• High school diploma or general education degree (GED)
• Regular and Reliable Attendance

Qualifications Desired:

• Some dispatching experience within a service-related industry
• Excellent verbal skills
• Professional phone skills
• Strong interpersonal skills
• Energetic personality
• Well-organized and able to work independently
• Working knowledge of GPS and mapping software
• Bi-Lingual preferred (Spanish)

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.