Dispatcher

Coach USA Inc; Paramus (NJ); On-site; Part time

Job summary

An established industry player in transportation is on the lookout for a dedicated Dispatcher to join their dynamic team at Newark Liberty International Airport. This part-time role is crucial for ensuring smooth operations, requiring strong communication and problem-solving skills. As the heartbeat of the operation, you will be responsible for dispatching buses, monitoring GPS routes, and providing excellent customer service. If you thrive in a fast-paced environment and have a passion for logistics, this opportunity offers a chance to make a significant impact in a vital role. Join a company that values your contributions and fosters a supportive work culture.

Qualifications

• 1 year of relevant dispatch experience in transportation or motor coach.
• Strong communication and customer service abilities are essential.

Responsibilities

• Dispatch buses and drivers while monitoring GPS route and equipment status.
• Communicate updates and delays with field operations and customer service.

Skills

Multitasking

Problem Solving

Customer Service

Communication

Routing/GPS Programs

Education

1 year of motor coach or transportation dispatch experience

Job description

Available Shifts:

Saturday and Sunday: 6:00AM – 3:30PM, 11:00AM-7:30PM & 3:30PM-12:30AM

Monday - Friday: 5:30AM – 9:00AM

Compensation: Up to $25.00 based on experience

Job Description

Dispatcher
Part-Time
Paramus, NJ

Coach USA, a leader in the transportation industry, is seeking qualified candidates to take on the role of Dispatcher at Newark Liberty International Airport and the Port Authority. This position is the heartbeat of our daily operation and requires exceptional communication, problem solving, and customer service skills.

Description:

• Update and monitor GPS route/equipment status
• Dispatch buses and drivers
• Monitor and uphold on-time performance
• Check driver’s credentials upon their report to work
• Report all accidents/incidents to Safety Manager
• Assist customer service through phone or email
• In the event of a breakdown, contact road service, dispatch relief bus, notify maintenance staff, provide customer service and management of the situation
• Communicate delays or updates with field operations and customer service agents
• Coach and counsel drivers if necessary
• Transfer and receive information from shift to shift
• Other duties as needed

Background:

• At least 1 year of motor coach or transportation dispatch experience or equivalent

Skills/Requirements:

• Ability to multitask and troubleshoot in a fast-paced environment
• Exemplary communication and customer service skills
• Routing/GPS programs

Coach USA would love to discuss your qualifications for this position.

Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.