Dispatcher I

South Jersey Industries; Middlesex (NJ); On-site; Full time

Job summary

Join a dynamic team at a leading natural gas utility company where you'll coordinate dispatch activities and ensure effective emergency responses. This role is pivotal in maintaining service reliability and safety for over 300,000 customers. With a focus on employee development, you'll have the chance to grow your career in an inclusive environment that values diversity. Enjoy a comprehensive benefits package, flexible vacation, and the opportunity to make a meaningful impact in your community. If you thrive in a fast-paced setting and are eager to contribute to innovative clean energy solutions, this position is perfect for you.

Benefits

Flexible vacation

Paid Time Off

Sick Leave

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k) with company match

Employee Resource Groups

Qualifications

• High School Diploma or GED required with 1 year of related experience.
• BA/BS in business preferred for enhanced opportunities.

Responsibilities

• Coordinate all system dispatch activities and emergency responses.
• Monitor work processes and respond to emergencies promptly.
• Engage in demand forecast planning and resource management.

Skills

MS Office proficiency

Multi-tasking

Flexibility

Decision making

Teamwork

Customer service

Basic dispatch knowledge

Education

High School Diploma or GED

BA/BS in business-related field

Job description

Elizabethtown Gas is a natural gas utility company that delivers safe, reliable, and affordable natural gas to over 300,000 residential, commercial, and industrial customers in Union, Middlesex, Sussex, Warren, Hunterdon, Morris, and Mercer counties. At our core, we’re dedicated to being a committed community partner, delivering exceptional customer service and developing innovative clean energy solutions to meet the needs of the future.

At Elizabethtown Gas, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

A career in Dispatch will provide the opportunity to coordinate all system dispatch activity for the day. This typically includes assisting in both back office and front office scheduling and emergency response.

Essential Functions

• Responsible for all dispatch and utility operations, relating to scheduled maintenance and emergency response.
• Monitoring work and processes throughout the day and responding to leaks/emergencies within defined time parameters.
• Demand forecast planning and working resource management.

Physical Requirements:

• Ability to sit for long periods of time.
• High intensity work environment at times.

Required Skills:

• MS Office proficiency.
• Must be able to multi-task.
• Must demonstrate the ability to always remain flexible.
• Make timely and accurate decisions.
• Ability to work as part of a team.
• Work effectively with internal and external customers.
• Handle basic issues and problems under direct supervision.
• Possess beginning working knowledge of dispatch and emergency response.

Preferred:

• BA/BS business related degree.
• Knowledge of the properties of natural gas or other utilities.
• Bi-lingual (Spanish/English).

Qualifications

Required Background

• High School Diploma or GED.
• 1 year of related experience.

Explore the Possibilities

South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you’re sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI “Total Rewards” Benefits Package include:

• Flexible vacation, Paid Time Off, and Sick Leave package.
• Comprehensive Health, Dental, and Vision Insurance.
• Short-term and Long-term Disability Insurance.
• 401(k), with generous company match.
• Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Equal Opportunity/Affirmative Action Employer

At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.

Compensation Range:

$20 - 32

We are committed to pay transparency and ensuring equitable compensation for all employees. The pay range for this position reflects the base salary only and does not include benefits, bonuses, or other forms of compensation that might be part of the total compensation package. The specific salary offered will be based on a candidate’s qualifications, education, and experience.